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MARKET ANALYSIS & RESEARCH. To understand how you need to know who!. It doesn't matter what you're saying if you're not saying it to the right people!. Getting to know ‘Who’ getting to know all about ‘Who’ …. Identify, understand and select your Target Audience. This is achieved by:
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It doesn't matter what you're saying if you're not saying it to the right people!
This is achieved by: SEGMENTATION! Age, Income, location (demographics) Lifestyle, behaviour, habits (psychographics)
“I always pretend that I’m sitting beside a woman at a dinner party, and she asks me for advice about which product she should buy. So then I write down what I would say to her. I give her the facts , facts, facts. I try to make it interesting, fascinating, if possible, and personal-I don’t write to the crowd. I try to write from one human being to another … And I try not to bore the poor woman to death, and I try to make it as real as possible.” DAVID OGILVY
Characteristics and usability of the product • Market history • Distribution • A&P analysis
Dealers and Distribution • Price distribution • Consumer spending • Media costs • C.E.P
Why bother? • Determines how factors influence change for all competitive and potentially competitive brands • Infer on money being spent, how they view their target audiences, profile their brands and position themselves. • Determine spending patterns
CASE STUDY Procter & Gamble • In an effort to pioneer disposable nappies in Japan faced stiff competition • Competitors entered the market with smaller boxes • Smaller sizes better suited because of lack of space in Japan (Zikmund et al. 2007)
what went WRONG? • Failed to understand market demands • Explore and review market trends • Consumer lifestyles and its affect on consumption
CASE STUDY Johnson & Johnson • Launched its contact lens, under the pretext of: • Convenience • Enhancing looks • Recommendation of others (Zikmund et al. 2007)
MARKETING RESEARCH PROCESS IN A NUTSHELL
Discover The Problem Explore The Problem Selection of Exploratory techniques Data Gathering & Analysis Interpretation & Evaluation SOLUTION