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This document outlines best practices for Non-Functional Requirements (NFRs) in enterprise systems. It introduces a visual framework that catalogs approved NFRs focusing on qualitative and quantitative measures such as usability, performance, compliance, and regulatory standards. Key examples include ensuring platform availability 24/7, quick recovery from errors, user-friendly design, data privacy, and response times within specified limits. This structured approach facilitates easy browsing and reporting on NFRs, ensuring alignment with business objectives.
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NFR Framework • Visual Framework of Enterprise Approved NFRs • Qualitative • Usability • Quantitative • Performance • Compliance • Regulatory • Framework on a City Plan is • Easily browsed • Easily reported
Standards for NFRs • NFRs are written to focus on a specific need of the <ABC> platform or specific aspect of the platform • <ABC Product/Service> should be available 24x7 • <ABCProduct/Service> should recover from user errors • <ABC Product/Service> should be user friendly • <ABCProduct/Service> should mask out customer privacy data • <ABCProduct/Service> should generate responses to user input within 3 seconds 95% of the time • NFRs are attached at the highest level in the model rather than at the detailed level • <ABCCustomer Transactions> shall generally respond within 3 seconds • <Product Quotes> shall take no longer than 10 seconds to generate