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Workers’ Compensation 101 For Employers: WHAT TO DO WHEN AN EMPLOYEE REPORTS A CLAIM. Educate Employees on Reporting Injuries. Give immediate notice regardless of how minor they believe the injury to be Report the injury to the proper supervisor
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Workers’ Compensation 101For Employers: WHAT TO DO WHEN AN EMPLOYEE REPORTS A CLAIM
Educate Employees on Reporting Injuries • Give immediate notice regardless of how minor they believe the injury to be • Report the injury to the proper supervisor • Be aware that the employer will provide medical attention if needed upon the reporting of an injury • Immediately report the claim to insurance carrier
Investigate the Facts of the Accident • Investigate immediately regardless of how minor the injury appears • Get a statement from the employee asking what happened, how it happened, who witnessed the accident, what injuries he/she sustained • Get statements from all witnesses • Keep a separate Workers’ Compensation file
Offer a Proper Panel of Physicians to the Employee • Have a written panel of physicians on file to hand to the employee for choosing a treating physician • Do not rely on mere posting of a panel • Require the employee to choose from the panel and document that choice on the face of the panel list • Make sure the panel of physicians has a minimum of three facilities/physicians not in the same group • The panel can have as many providers as you want • Timing with regard to the offer of the panel is everything
Follow the Claim • Communicate with the adjuster • Provide all pertinent information to the adjuster to help him/her further investigate and handle the claim • Cooperate fully with defense counsel if case goes to litigation