KX-TDA15/30 Ver.2.02 Panasonic Communications CO., (UK) LTD.
TDA100/200 Mar/’03 “ Hybrid IP-PBX KX-TDA Series TDA30/15 TDA100/200 Ver.2.0 TDA15/30 Ver.2.01 TDA600 TDA100/200 TDA15/30 Ver.2.02 Ver.2.02 Sep/’04 June/’05 Sept/’05 Feb/’06 May/’06 Dec/’03 July/’04 Project Name Main Function Ver.1.0 QSIG, Call Center, VoIP Gateway, CTI (CSTA/TAPI), T76xx Line Up Ver.1.1 Digital XDP, DECT CS to D-PT Port. Ver.2.0 IP-Ext. (only TDA100/200), Hotel Features, TVM Ver.2.01 SVM (Simplified Voice Message) for TDA15/30 • - Private Network Feature Enhancement • GSM Integration (External subscribers in ICD-Group) • DISA function improvement • - Built-in Call Center Feature Enhancement • - PT Operation Improvement Ver.2.02
Centralized VM - Two or more PBXs can share one TVM TDA3920 Network ICD-Group - Exts from Max.4 separate PBXs can be assigned as an ICD-G member. TDA3920 PS roaming (Using network ICD-Group) - One PS can be registered to max.4 separate PBXs. TDA3920 250 Network DSS keys - Max.8 separate PBX’s can have Max. 250 N-DSS keys. (Busy or Idle) TDA3920 CO access (Override) through QSIG line using PIN. - ‘7’ + PBX code + verification code + PIN + CO access code + Tel No. No Automatic re-routing of VoIP call to public CO. - If VoIP network is down/busy, a call is re-routed to the public CO line. No Quick Dial expansion w/ MEC - 80 (4digitsx32digits) 80 (4digitsx32digits) + 1000 (8digitsx32digits)/MEC TDA3105 Common Ext. numbering plan on two PBX’s. - E.g. Two PBX’s can share the same numbering plan . (E.g. 1xx) TDA3920 “ Enhancement Features of V2.02 Option Requirement - Private Network Feature Enhancement
ICD-Group ring with GSM (External subscribers). - Max.4 external subscribers in an ICD-Group ring with internal extensions. TDA3920 System access from GSM (External subscribers) w/o PIN. - External subscriber (call) is handled as an extension of the TDA. TDA3920 DISA Card Call Transfer function on GSM (External subscribers) . - External subscribers can transfer the received call to TDA extension. TDA3920 DISA Card Releases DISA port. - When CO-CO connection starts the DISA port is released. DISA Card CO-to-CO call with DISA. - When CO-to-CO call is established, DISA port is connected automatically. DISA Card “ Enhancement Features of V2.02 OptionRequirement - GSM-Integration - DISA function improvement
128 ICD-Group x 32 Members. (Basic function) 128 ICD-Group x 128 Members. (Sales company level) - PC programming Sales company level canenable this feature. No ICD-Group PT simultaneous ringing. - PTs connected to the same DLC/DHLC card ring simultaneously. No Longest idle extension incoming call distribution. - UCD group works as ACD (Longest idle) group function. TDA3920 Wrap-up for outgoing calls. - The wrap-up function works both incoming and outgoing calls. No “ Enhancement Features of V2.02 Option Requirement - Built-in Call Center Feature Enhancement
Automatic ICD-Group member registration No - Easy Call-FWD Setting - Quick Call-FWD Destination Display - Toggle function for FWD Changing No Edit Call-FWD destination of Dummy PS. No Automatic answer function for transfer call. No System programming can disable the automatic transfer by DSS key function. No No call drop after privacy release. (Busy Override/Conference) - Without pressing the transfer key, the current call is not dropped. No “ Enhancement Features of V2.02 Option Requirement - PT Operation Improvement
“ Enhancement Features of V2.02 Option Requirement - Other Additional Improvements ISDN Alert Connection mode - When the TDA receives the alert message from ISDN CO, the TDA connects voice path. No Four Hotel Operators No 64 Extension numbering plan No More Graphical User Interface PC programming software. (Same as the TDA600 PC programming) No
Centralized VM PBXs can share one TVM.
Ext.101 Branch PBX TDA3920 Ext.401 C-FWD to Ext.500 Ext.500 VM Group QSIG VoIP/ISDN Branch PBX TDA3920 Branch PBX Ext.301 TDA3920 Ext.201 C-FWD to Ext.500 C-FWD to Ext.500 “ Centralized VM - 1 C-FWD to Ext.500 Centralized VM TDA0920 Mail Box Ext.No 2001 101 2002 201 2003 301 2004 401 Central PBX
“ Centralized VM - 2 Conditions • All TDA using the centralized VM feature needs TDA0920/3920. • The number of TDA using the centralized VM feature is unlimited. • No specific TVM software/programming is needed. • The message waiting (MSW) information is sent from the TVM. • Direct mail-box access using the MSW key is available. • The AA service by TVM is available. • The VM menu is available only on the central PBX. • The following functions are NOT available on the branch PBX. • - The VM menu • - Two Way recoding/Two Way transfer • - LCS • - Remote FWD setting • - Check out • - Timed reminder • Automatic mail box setting is not possible. • All PBXs sharing the TVM should have synchronised Time Mode. • PBX Code type network does not support this feature.
PBX-2 PBX-1 Ext.500 VM Group ISDN VoIP/QSIG TRG-2 TRG-3 TDA3920 TDA3920 Mail Box Ext.No 2001 101 2002 102 2003 201 2004 202 Ext.101 Ext.102 Ext.201 Ext.202 “ Centralized VM - 3 Programming (Sample Configuration)
“ Centralized VM - 4 Programming TIE Table PBX-1 500 Enable TIE Table PBX-2 1 Enable
“ Centralized VM - 5 Programming items related to Centralized VM When the message waiting (MSW) information is not received by the remote PBX due to network quality, the local PBX resends the MSW information along to the following program.
“ Centralized VM - 6 Programming items related to Centralized VM The following options (Default: Disable) are provided for investigation of losing the message waiting (MSW) information.
Network ICD-Group Extensions from separate PBXs can be assigned as ICD-Group members.
QSIG VoIP/ISDN TDA3920 TDA3920 Extensions from separate PBXs Ext.101 Ext.201 Ext.301 Ext.401 “ Network ICD-Group -1 ICD-Group Ext.601 Ext. 101 Ext. 201 Ext. 301 Ext. 401 • All TDAs using the Network ICD-Group function need KX-TDA3920. • Extensions from Max. 4 PBXs can be assigned to an ICD-Group. • UCD/Priority hunting ICD-Group Type is not supported. • Delayed ringing is available. • The function is also available on the PBX Code type network.
Calls Dummy PS setting Ext. 501 (FWD- 201) Ext. 502 (FWD- 301) Ext. 503 (FWD- 401) “ Network ICD-Group -2 Ext.101 TDA3920 Ext.201 ICD-Group Ext.601 Ext. 101 Ext. 501 (Dummy PS) Ext. 502 (Dummy PS) Ext. 503 (Dummy PS) QSIG VoIP/ISDN TDA3920 TDA3920 Ext.301 TDA3920 Ext.401
Just create extension number. Call Distribution Type has to be “Ring” Max.4 Dummy PS number “ Network ICD-Group -3 Programming Register Dummy PS number 501 502 503 Program ICD-Group member 201 501 502 503 504
Call from CO 201 Call from Extension 201 “ Network ICD-Group -4 Program FWD destination 501
PS Roaming By using the network ICD-Group function, PS roaming function can be achieved.
ICD-Group Ext.601 Ext. 101 Ext. 501 (Dummy PS) PBX-2 PBX-1 QSIG VoIP/ISDN TDA3920 TDA3920 Call Search Search Dummy PS setting Ext. 501 (FWD- 201) Ex.101 Ext.201 PS Extension number on PBX-2 Ext.301 “ PS roaming (Using Network ICD-Group) -1 The handover function over QSIG is not supported.
Calls PBX-2 Ext. 101 on PBX-1 Ext. 201 on PBX-2 Ext. 301 on PBX-3 Ext. 401 on PBX-4 PBX-1 PBX-3 QSIG VoIP/ISDN PBX-4 Three QSIG-Ch are occupied for one call “ PS roaming (Using Network ICD-Group) -2 - One DECT-PS can be registered on up to 4 PBX. (DECT Standard) Maximum Configuration / Condition ICD-Group Ext.601 Ext. 101 Ext. 501 (Dummy PS) Ext. 502 (Dummy PS) Ext. 503 (Dummy PS) Dummy PS setting Ext. 501 (FWD- 201) Ext. 502 (FWD- 301) Ext. 503 (FWD- 401)
PBX-2 PBX-1 QSIG VoIP/ISDN Call Search Search No-problem Big-problem How to release the line quickly ? “ PS roaming (Using Network ICD-Group) -3 What happens if the called PS is powered-off, or out of range? Hint: PS searching timer is 12 sec. ICD-Group Ext.601 Ext. 101 Ext. 501 (FWD-201) Ex.101 Ext.201 Out of range Because one QSIG-Ch is occupied until the PS searching timer has ended.
The System Wireless out of range registration function: New Function “ PS roaming (Using Network ICD-Group) -4 To prevent QSIG-Ch occupation, a new option is provided. - A Extension calls a PS which is out of range. - The PBX(CS) sends a set-up message to the PS (Out of range) - The PS does not respond (Waiting/searching time is 12 sec) - “PS is not connected“ message on the Extension. The system keeps the ‘out of range’ status until the PS re-connects to the system again. In the meantime, the system immediately sends “PS is not connected“ message when the PS is called. - A Extension calls a PS which is out of range. - “PS is not connected“ message on the Extension.
Set up Message Not available information. Call “ PS roaming (Using Network ICD-Group) -5 Functionality of the ‘out of range’ registration function. Check ‘out of range’ status of Ext.201 ICD-Group Ext.601 Ext. 101 Ext. 501 (FWD-201) QSIG VoIP/ISDN No occupied QSIG-Ch Ext.101 Ext.201 Out of range
“ PS roaming (Using Network ICD-Group) -6 System programming Default: Disable Option: Enable
“ PS roaming (Using Network ICD-Group) -7 PS Out of Range Timer is also provided to program searching time. We can reduce the searching time to 4 sec or 8 sec. System Wireless out of range registration has to be “Enable” 0s = 12 sec 4s = 4 sec 8s = 8 sec
250 Network DSS keys Max.8 PBX’s can have Max. 250 network DSS keys
QSIG (VoIP/ISDN) Office-10 Office-2 Office-x Office-8 Office-9 Office-1 SD Card TDAx920 SD Card TDAx920 SD Card TDAx920 SD Card TDAx920 SD Card Normal SD Card Normal Ext 101 Ext 201 Ext XXX Ext 1001 Ext 801 Ext 901 Monitored PBX (Max.7) Operator PBX (Max. 1) Non-Monitored PBX (No limit) Total 32 extensions “ 250 Network DSS keys -1 Ver.2.0 Specification All TDAs using the Network DSS function need KX-TDA0920/3920. Only extensions connected to the operator PBX can have network DSS buttons. Call pick-up function can be used. DSS button status : Red 0n= Busy/Ring Red Off=Idle
Max.8 PBX QSIG (VoIP/ISDN) Office-10 Office-2 Office-x Office-8 Office-9 Office-1 SD Card TDAx920 SD Card TDAx920 SD Card TDAx920 SD Card TDAx920 SD Card Normal SD Card Normal Ext.101 Ext.201 Ext.xxx Ext.1001 Ext.801 Ext.901 Non-Monitored PBX (No limit) N-DSS key N-DSS key N-DSS key N-DSS key Entry Entry Entry Entry Ext. Ext. Ext. Ext. Each PBX can have 250 N-DSS Exts. 001 001 001 001 101 201 101 101 002 002 002 002 301 201 201 301 xxx xxx xxx xxx xxx xxx xxx xxx 250 250 250 250 701 401 401 401 “ 250 Network DSS keys -2 Ver.2.02 Specification
Max.32 “ 250 Network DSS keys -3 Ver.2.0 PC programming
Max.250 “ 250 Network DSS keys -4 Ver.2.02 PC programming
“ 250 Network DSS keys -5 Recommendations Sending N-DSS data to other PBXs stresses the network. As the result of heavy data traffic, unexpected symptoms may occur. (E.g. N-DSS LED does not ON/OFF.) Therefore we would recommend the following. 1- Do not assign un-necessary extensions. 2- Each ICD-Group should have less than 8 extensions monitored by other PBXs. NB: IP-GW Card must have firmware (not LPR) V1.301 or later to support this function.
CO access through QSIG using PIN External call block can be overridden by ”Verification code”-“PIN”.
TRG-2 (COS-2) TRG-1 (COS-1) PBX=10 PBX=20 QSIG VoIP/ISDN ISDN Call Dials 7-10-9-1234-5678 CO access through QSIG using PIN -1 Ver.2.00: External call block can be overridden by ”DISA”. Restricted 10 9 1234 5678
TRG-2 (COS-2) TRG-1 (COS-1) PBX=10 PBX=20 QSIG VoIP/ISDN ISDN Call Dials 7-10-*47*-”Verification code”-“PIN”-9-1234-5678 CO access through QSIG using PIN -2 Ver.2.00: External call block can be overridden by ”DISA”. Ver.2.02: External call block can be overridden by ”Verification code”-“PIN”. 1234 5678 10 *47* ”Verification code” “PIN” 9 1234 5678 KX-TDA3920 is not required. No-System Program is needed. “
Automatic rerouting VoIP call If VoIP network is down/busy, the call is rerouted to the public CO line.
PBX=10 PBX=20 ISDN 4771301 QSIG VoIP 10 301 Dials 7-10-301 Checks Quick Dialling table Ext.301 DDI 477-1301 NO YES Re-order Tone “ Automatic rerouting VoIP call - 1 No-response 4sec No response. The call is TEI call ? • KX-TDA3920 is not required.
710 94771 711 94772 “ Automatic rerouting VoIP call - 2 Condition - The function works only on PBX Code type network plan. (7 + PBX code + Ext.) W/O MEC Card 80 (4 digits x 32 digits) Quick Dialing Table
“ Automatic rerouting VoIP call - 3 80 (4 digits x 32 digits) + 1,000 x (8 digits x 32 digits) W/ MEC Card Quick Dialing Table 710201 94771111 710202 94771112 710203 94771113 710204 94771114 710205 94771115 710206 94771116 710207 94771117 710208 94771118 710209 94771119 710210 94771120 710211 94771121
“ Automatic rerouting VoIP call - 4 Procedure for adding a MEC to TDA Systems The procedure detailed below is for your reference regarding the addition of a MEC card to a previously installed TDA system. 1. Save the DSSYS from the original TDA (without MEC). 2. Open the saved DSSYS in Batch Mode. Go to “1.Configuration” “1.1 Slot” and Click “MPR Card Property” Click
"Installed" “ Automatic rerouting VoIP call - 5 3. Change the entry of "Memory Expansion Card" to "Installed" 4. Save DSSYS file. 5. Install the MEC card into TDA. 6. Load the newly created DSSYS file (with MEC) from PC to TDA. 7. When a MEC card is added, the memory area allocated for personal speed dial data (without MEC) is transferred to an area of memory on the MEC. Therefore, all personal speed dial data will be lost and it will be necessary to re-program personal speed dial data manually.
Common extension numbering plan The same Ext. numbering plan on two PBXs.
ISDN QSIG PBX-2 PBX-1 TDA3920 VoIP QSIG TDA3920 Ext.101 Ext.103 Ext.201 Ext.102 Ext.202 Ext.203 same extension numbering plan same extension numbering plan “ Common extension numbering plan - 1 Two PBX’s can have the same extension numbering plan. • KX-TDA3920 is needed in both PBXs. • This feature is not supported over VoIP QSIG. • Network DSS function does not work. Not Possible
“ Common extension numbering plan - 2 System programming Default: Disable Option : Enable Both PBX-1 and PBX-2
1 3 2 3 PBX-2 PBX-1 ISDN QSIG TRG-2 TRG-3 Ext.101 Ext.103 Ext.201 Ext.102 Ext.202 Ext.203 1 2 2 2 “ Common extension numbering plan - 3 TIE Table PBX-2 Programming Extension leading number needs to be programmed in the TIE table. TIE Table PBX-1
PBX-2 PBX-1 ISDN QSIG Ext.101 Ext.102 Ext.201 Ext.103 Ext.301 Ext.302 “ Common extension numbering plan - 4 Network DSS function does not work. Possible to monitor Ext.310,302 Not possible to monitor Ext.103 Possible to monitor Ext.201 Not possible to monitor Ext.101,102 Extension numbering Ext.1xx, 2xx Other PBX Extension Ext.3xx Extension numbering Ext.1xx, 3xx Other PBX Extension Ext.2xx
“ Common extension numbering plan - 5 The following configuration is also possible. PBX-2 PBX-3 PBX-1 ISDN QSIG ISDN QSIG TRG-2 TRG-3 TRG-2 TRG-3 Ext.101 Ext.102 Ext.103 How to configure the TIE table ? Please try !
ICD-Group ring with GSM (GSM integration) By using the network ICD-Group function, GSM integration can be achieved.
477-1111 TDA3920 477-1112 ISDN 477-1113 Max.4 477-1114 Ext.101 Ext.102 GSM numbers “ ICD-Group ring with GSM -1 ICD-Group Ext.601 Ext. 101 Ext. 501 (Dummy PS) Ext. 502 (Dummy PS) Ext. 503 (Dummy PS) Ext. 504 (Dummy PS) Dummy PS setting Ext. 501 (FWD- 9-477-1111) Ext. 502 (FWD- 9-477-1112) Ext. 503 (FWD- 9-477-1113) Ext. 503 (FWD- 9-477-1114) • KX-TDA3920 is needed. • Max. 4 GSM can be assigned as ICD-Group members. • UCD / Priority hunt ICD-Group Type is not supported. • Delayed ringing is available. • This feature is not available over analogue CO lines.