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ROBBINS CHAPTER-8

ROBBINS CHAPTER-8. DR. PATRICK J. SWEENEY. Foundations of Group Behavior. Everything is done in groups Groups are good and bad Groups fun and ugly Groups are necessary and not Group rewards normally stink and don work Why has top Mgt been so sold on groups?.

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ROBBINS CHAPTER-8

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  1. ROBBINS CHAPTER-8 DR. PATRICK J. SWEENEY ENM/MSC 582 SWEENEY

  2. Foundations of Group Behavior • Everything is done in groups • Groups are good and bad • Groups fun and ugly • Groups are necessary and not • Group rewards normally stink and don work • Why has top Mgt been so sold on groups? ENM/MSC 582 SWEENEY

  3. Foundations of Group Behavior • Grouptypes …formal, informal, command, task, interest, friendship, etc. etc. • Group development …form, storm, norm, perform, uniform • Alt. Development model…punctuated equilibrium model….first meet, phase I, transition, phase II, done • Why do you believe that the transition seems always to be at mid-point? Fig. 8-3 ENM/MSC 582 SWEENEY

  4. Foundations of Group Behavior • Analyzing groups….sociometry: networks, clusters, prescribed clusters, emergent clusters, coalitions, cliques, stars, liaisons, bridges, isolates, Any others? Fig. 8-4 • Explaining groups…strategy, members, structure, authority, regulations, evaluation and rewards, culture, work setting, more? • How can we predict success/failure? ENM/MSC 582 SWEENEY

  5. Foundations of Group Behavior • Members…knowledge, skill, character • Structure…formal, roles (identity, perception, expectations, conflict) • Norms…common, importance, conformity • Status…How important is this? • Size…small is good • Composition…all the needed skills • Cohesiveness…Go Team! ENM/MSC 582 SWEENEY

  6. Foundations of Group Behavior • Group decisions…more, better, but slower • Groupthink and shift • Group decision making techniques…. • Group effectiveness….the key, Fig. 8-10 • SUMMARY… Performance / Satisfaction ENM/MSC 582 SWEENEY

  7. Foundations of Group Behavior • Performance • Role perception • Norms • Status inequities • Size of group • Demographic makeup • Tasks • Cohesiveness ENM/MSC 582 SWEENEY

  8. Foundations of Group Behavior • Satisfaction • Congruence of Employee and Employer • Minimum role conflict • Minimum contact with lower levels • Inversely proportional to size ENM/MSC 582 SWEENEY

  9. Notes ENM/MSC 582 SWEENEY

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