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Leader - version.2.0

Leader - version.2.0. Diana Jones Ritter, CGFM Executive Deputy Comptroller NYS Office of the State Comptroller. Building Organizations from the Inside. The Weakest Link. The Weakest Link. Leader version.2.0. People are our greatest asset Hiring is only the first step

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Leader - version.2.0

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  1. Leader - version.2.0 Diana Jones Ritter, CGFM Executive Deputy Comptroller NYS Office of the State Comptroller Building Organizations from the Inside

  2. The Weakest Link

  3. The Weakest Link

  4. Leader version.2.0 • People are our greatest asset • Hiring is only the first step • Staff development is key

  5. Planning for the future • The Core Curriculum • Strategic Leadership Institute NYS Office of the State Comptroller

  6. Core Curriculum

  7. Managers’ Primary Competencies • Communication • Interpersonal Relationships/Coaching • Performance Management • Staffing Selection & Development • Conflict Management • Persuasion & Influencing • Organizational Knowledge & Savvy • Risk Management & Internal Controls • Ethics and Integrity • Leadership

  8. NYS OSC’s Core Curriculum Leaders ! Managers Experienced Supervisors New Supervisors Non-Supervisors

  9. Progressive Levels • Non-Supervisor • Ethics • Sexual Harassment Prevention • Performance Achievement • Internet & E-mail Policies • Preventing & Responding to Workforce Trauma • Competency-based Performance Development • New Supervisor • All of that plus… • Internal Controls • Labor Relations • Staffing and Hiring • Time & Attendance • Coaching • Conflict Management • Leading People • Constructive Feedback • Essential Writing Skills

  10. Progressive Levels Experienced Supervisors & Managers All of that plus… Advancedclasses for all previously received training ! • New Supervisor • All of that plus … • Internal Controls • Labor Relations • Staffing and Hiring • Time & Attendance • Coaching • Conflict Management • Leading People • Constructive Feedback • Essential Writing Skills

  11. Progressive Levels Internal Controls • New Supervisor • Definition and objectives • Standards for New York State • Monitoring compliance • Understanding personal responsibility • Advanced Levels • The “Big Picture” • Directing mission & vision • Tone at the Top • Enterprise Risk • Evaluating results

  12. Strategic Leadership Institute

  13. NYS OSC Expectations of Managers • Be a communication manager • Building accountability • Be customer centric • Provide strategic direction • Foster a healthy and productive working and learning environment • Be a developer and builder of people • Be self aware

  14. Strategic Leadership Institute • The purpose of the SLI: • to build management capabilities, • to assist with career development and • to contribute to succession planning by preparing middle level managers for assuming roles of leadership

  15. Strategic Leadership Institute

  16. Strategic Leadership Institute • The following topics are covered: • Facilitator Role • Mentor Role • Coordinator Role • Director Role • Managing Sideways • Elective Course

  17. SLI – The Next Step • Community of Practice • SLI Alumni • Provide continued learning and networking opportunities

  18. If you want to succeed you should strike out on new paths, rather than travel the worn paths of accepted success. • - John D. Rockefeller

  19. Diana Jones Ritter, CGFM Executive Deputy Comptroller DRitter@osc.state.ny.us www.osc.state.ny.us Thank you!

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