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A Product of

A Product of. Document. Why Choose Vitalblocks CRM. With over 8 years of experience in CRM system and several customers around the globe who have given us their trust, we can say that we are experts in CRM. We are proud to be one of the best cloud companies

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A Product of

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  1. A Product of

  2. Document

  3. Why Choose Vitalblocks CRM • With over 8 years of experience in CRM system and several customers around the globe who have given • us their trust, we can say that we are experts in CRM. We are proud to be one of the best cloud companies • in the market and we are committed to provide you with a quality product and service. User Friendly UI Customize Dashboard Everything in One Place No Hidden Charges More than Just Data Storage Customizable to all Business Highly Secure Live Demo from our Representatives Real-Time Reporting Complete Customer Information in a single view Reach us at Sales@vitalblocks.com www.vitalblocks.com

  4. Benefits and Features

  5. Sales and Automation • Convert to Ticket • Alerts & Escalations • Lead Duplicate • Lead Routing • Real Time Alerts • Web-Forms • Data Leak Protection • Agent to Agent Assign • Lead, Account, Contact • Opportunity Management • Lead History • Shared Task & Calendar • Trackable Leads • Customer Organization Charts • Forecasting • Department to Department Transfer • Online Sales Manager Reach us at Sales@vitalblocks.com www.vitalblocks.com

  6. Sales and Automation Flow Sales Leads / Opportunities Sold Status Customers Reports Access Manage Customer Portal Access Reach us at Sales@vitalblocks.com www.vitalblocks.com

  7. Customer Engagement & Support • Trouble Tickets • Case routing • Create Tickets • Import Tickets • Knowledge management • Test Chat Request • Customer self service portal • Dynamic Ticket Forms • Training management • Data Leak Protection Reach us at Sales@vitalblocks.com www.vitalblocks.com

  8. Ticket Management Workflow Happy To Help Online Ticket Offline Ticket Telephone Ticket Import Ticket Ticket Portal Web Portal Ticket Convert from Lead Dynamic Ticket Form Reach us at Sales@vitalblocks.com www.vitalblocks.com

  9. Marketing Automation • HTML Rich Media Email • Lead Management • Segmentation & List Management • Online Lead Capture • Template Management • Multi Level Management Reach us at Sales@vitalblocks.com www.vitalblocks.com

  10. Social Sharing & Process Automation • Facebook Integration • LinkedIn Integration • Twitter Integration • Lead Generation • Service Requests • Workflow automation • Multi-department process management • Smart Alerts Reach us at Sales@vitalblocks.com www.vitalblocks.com

  11. Reports & Dashboards • Analytics • Standard Reports • Custom Reports • Report Builder • Advanced Dashboards • Custom Dashboards Reach us at Sales@vitalblocks.com www.vitalblocks.com

  12. About Us At ViCoast we have passion, spirit and responsibility to deliver solutions which brings greater success to our customers, and we get motivated and inspired by the customer appreciations for the solutions we provide. ViCoast is a place where we turn ideas into a reality. When you choose ViCoast for your organization, you don't just get the product. You get our perpetual commitment to keep improving your experience. Being a product company ourselves, we have a better understanding of our client’s customer needs, target market, product life cycle, budgets and business/ technology requirements. Reach us at Sales@vitalblocks.com www.vitalblocks.com

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