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MassHealth Demonstration to Integrate Care for Dual Eligibles

MassHealth Demonstration to Integrate Care for Dual Eligibles. Open Meeting September 21, 2012 10 am – 12 pm State Transportation Building, Boston. Agenda for Today. Advisory Committee Ombudsperson Role Demonstration Options Counseling. 2. 2. 2. 2. 2. Advisory Committee.

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MassHealth Demonstration to Integrate Care for Dual Eligibles

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  1. MassHealth Demonstration to Integrate Care for Dual Eligibles Open Meeting September 21, 2012 10 am – 12 pm State Transportation Building, Boston

  2. Agenda for Today • Advisory Committee • Ombudsperson Role • Demonstration Options Counseling 2 2 2 2 2

  3. Advisory Committee Who should be on the committee? How large should it be? Should membership change over the course of the demonstration or stay the same? What responsibilities should the committee have? What topics or areas of focus should the committee address? How should the committee communicate with stakeholders? 3 3

  4. Ombudsperson Within what entity should the ombudsperson/role be located? What areas of responsibility should the ombudsperson have, e.g. Grievances and appeals? Enrollment? ICO marketing and outreach? Other? How should the ombudsperson communicate with stakeholders? Are there models of this role / current examples that we should consider? 4 4

  5. Visit us at www.mass.gov/masshealth/duals Email us at Duals@state.ma.us

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