Breakout Session # 909

1. NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management in the Business World”

2. Leadership and the Contracting Officer Breakout Session # 909 Lyle Eesley, Center Director for Contracting, Defense Acquisition University Date 28 April 2004 Time 10:30 – 11:30 am NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

3. Overview • What is Leadership • Leadership Competencies • Developing your Leadership Model NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

4. Leadership and Management are different Leadership Management • Planning and Budgeting - Establishing details steps and timetable for achieving needed results and then allocation the resources necessary to make that happen • Organizing and Staffing - Establishing some structure for accomplished plan requirements, staffing, delegating, policy and procedures • Controlling and Problem Solving - Monitoring results vs. plan in some detail identifying deviations, and then plan to solve problems • Produces a degree of predictability and order, and has the potential of consistently producing key results for stakeholders. Creating an agenda • Establishing Direction – developing a vision of the future, often the distant future, and strategies for producing the changed needed to achieve that vision • Aligning People – communicating the direction by words and deeds to all those whose cooperation may be needed • Motivating and inspiring – energizing people to overcome major political, bureaucratic and resource barriers to change… • Produces change, often to a dramatic degree and has the potential of producing extremely useful change Developing human network Execution Outcomes Source: The Heart of Change, John Kotter NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

5. ECQ Leadership Competencies • Results Driven • Accountability • Customer service • Decisiveness • Entrepreneurship • Problem solving • Technical credibility • Leading Change • Continual learning • Creativity & Innovation • External awareness • Flexibility • Resilience • Service motivation • Strategic thinking • Vision • Business Acumen • Financial management • Human resource mgt • Technology management • Building Coalitions/Communication • Influencing / negotiating • Interpersonal skills • Oral communication • Partnering • Political savvy • Written communication • Leading People • Conflict management • Cultural awareness • Integrity/honesty • Team building NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

6. Leadership • Leadership Misconceptions • Born, not made • Style Counts • What Really Counts in Leadership • Core Behavior • Be yourself • Doing It NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

7. Developing your Leadership model • Embrace Change • Define your Vision • Align Your Team NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

8. Survival in a Knowledge Economy “The winners and losers in the information age will be differentiated by brainpower. It takes 2% of Americans to feed us all, and 5% to make everything we need. Everything else will be service and information technology, and in this world humans and brains will be the key variable.” T.J. Rodgers Founder of Cypress Semiconductor NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

9. Embrace Change • Change is constant • Continuous Learning to refresh your knowledge base • Transform to prevail • FAR Part One Leadership challenge NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

10. Leadership challenge in FAR Part One • Vision: • All participants are charged with making decisions that deliver the best value product or service to the customer • Performance Standards • Satisfy the customer – cost, quality, and timeliness of delivered product or service • Minimize administrative operations cost • Conduct business with integrity, fairness and openness • Fulfill public policy objectives • Exercise personal initiative and sound business judgment to provide best value • In exercising initiative, actions that ensure the best interests of the government are within your authority unless they are specifically prohibited by law or policy NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

11. Define your Vision for Mission Support • Provides the foundation for action • Focused on customer’s mission • Drive alignment of all elements of the team • Align with Customer’s Mission outcomes NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

12. Vision must overcome this Mission Stakeholder Contractor Functional Community Contracting Community Customers NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

13. Build Alignment with Mission Mission Doing things Right Doing the Right Things Stakeholder Customers Contracting Community Functional Community Contractor NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

14. Define and Build your Vision Stakeholder Mission support Expectations Customer Support Delivery Requirements Continuously Maintain Alignment Costs Performance Goal SupportStrategies NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

15. Align your team • People, Process and Technology is all we have • Live your values – stay focused • Seek continuous feedback • Vision establishes the things people can buy into NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”

16. Conclusion • Leadership is a critical quality in a contracting professional • Require a commitment to make a difference • Quality you can develop NCMA World Congress 2004 “Maximizing Value to Stakeholders…Contract Management within the Business Cycle”