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This document outlines a comprehensive approach towards integrating user experience (UX) design patterns within AUBI applications. Key components include identification of patterns, authoring guidelines, validation processes, and communication strategies. Emphasis is placed on user research, usability testing, and gathering feedback from customer advisory boards to identify issues and pain points. The document details timelines, effort estimation, and next steps in developing tier 1 application patterns. AUBI aims to create effective design solutions through iterative design processes and stakeholder collaboration.
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UE Approach towards AUBI Design Patterns Adesh Singh 28 May 2008
Agenda • Dimensions of User Experience Process • Pattern Identification • Authoring & Review • Validation • Release and Communication • Effort & Timeline • BI Pattern areas • Patterns Website • Next steps
STUDY ANALYZE REPORT VALIDATE • Site visits • User Interviews • Customer • advisory boards • Identify issues • Key requirements • Pain points • Suggestions • Key usability Issues • Primary focus areas • Needs & wants • Usability Testing • Customer feedback • sessions IDENTIFY AUTHOR VALIDATE RELEASE • Scenarios • Pattern sets • Individual patterns • Create template • Create draft • Review • Iterate • Apply patterns • Gather feedback • Update patterns • Publish • Gather feedback • Update patterns Dimensions of User Experience Processes User Research User research outcomes will feed into patterns Pattern Creation Patterns will be leveragedin AUBI Apps IDENTIFY CONCEPTUALIZE VALIDATE RECOMMEND Tier 1 App Creation • App. scenarios • Applicable Patterns • New patterns • requirement • Internal reviews • User feedback • Identify gaps • Update patterns • Design solutions • Prototypes • Design specs. • Create task flows • Concept designs • Apply patterns • Wireframes
Pattern Identification • Extract tasks from scenarios (based on use cases) • Create generic task flows • Create pattern sets • Map tasks to FusionGPS • Identify gaps in AU context • Map pattern sets to task flow • Identify individual patterns for each set • Review pattern list and structure with stakeholders • Identify key patterns for authoring in phase 1
Authoring & Review • Initial tasks • Create a pattern template • Identify external reviewers from UX • Create issue tracking template (wiki) • Authoring • Create pattern draft in Word • Create illustration/visuals • Review • Review internally (UX) • Review with Dev and Strategy (tech feasibility? Use case coverage?) • Create and track issue list • Iterate and notify review team • Conduct audit if needed
Validation • Validation – Tier 1 projects • Apply patterns to Business Consoles • Identify use case and generate task flows • Identify applicable patterns • Generate wireframes based on patterns • Gather feedback on wireframes through user testing • Identify and create/update patterns if needed
Release and Communication • Publish Patterns website • Include recorded introduction training • Communicate to stakeholders • Office hours for usage support – Tier 2 and 3 projects • Feedback to product teams • Track issues on wiki • Create/update patterns if required • Route feature requests to tools team • Communicate release/updates to stakeholders
<Insert Picture Here> BI Pattern Areas
Key User Tasks • Login to the AUBI Business Console • High level overview of key info (KPI, Alerts etc.) – The forest view • Measure and monitor key metrics, scorecard etc. • Correlate and compare information • View details of a specific metric or KPI – The tree view • Collect key nuggets and identify primary areas of attention • Take necessary actions on these areas including data transaction, notification etc. • Share & collaborate with other potential consumers of the information • Setup and configure console • Manage overload
Next steps • Get feedback from Strategy on the pattern areas • Identify top 10 patterns to develop during phase 1 • Create a sample pattern draft by early June and share with Strategy