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SHRM Survey Findings: Technology and Its Impact on Employees During Nonworking Hours . July 12, 2012. Definition.
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SHRM Survey Findings: Technology and Its Impact on Employees During Nonworking Hours July 12, 2012
Definition • Wireless communication devices: For the purposes of this survey, wireless communication devices include cell phones, smart phones (e.g., Blackberry, iPhone, Android), tablets (e.g., iPad, Archos, PlayBook) and similar communication devices.
Key Findings • Do organizations limit employees’ use of wireless communication devices during nonworking hours for work purposes? Approximately one-fifth of organizations (21%) have a formal policy that regulates wireless communication device use during nonworking hours. In some cases, these limits may be put in place in order to be in compliance with Fair Labor Standards Act (FLSA) requirements for nonexempt staff. Of those organizations, 27% mention work/life balance issues within their policy. Roughly one-quarter of organizations (26%) have an informal policy. • How are informal policies about wireless communication device use communicated? Of those organizations that have informal wireless communication device usage policies in place, a majority express their limitations of wireless communication device use to employees directly through supervisors or managers (81%). Other methods of communicating these informal policies are by general word of mouth (37%) and at the department or unit level (37%). • How do organizations without formal or informal policies limiting employees’ use of wireless communication devices during nonworking hours address the use of these devices? Of the organizations that do not have a formal or informal policy on wireless communicate device usage, the majority (87%) allow their employees to set their own limits on the use of wireless communication devices for work purposes during nonworking hours.
Organizations with Formal Policies on Wireless Communication Device Usage During Nonworking Hours
Does your organization have a formal policy that limits employees’ use of wireless communication devices during nonworking hours (for work purposes)? • Note: n = 323. Respondents who answered “not sure” were excluded from this analysis.
Does the policy only apply to company-provided/reimbursed wireless communication devices? • Note: n = 66. Only respondents whose organizations have a formal policy limiting employees’ use of wireless communication devices during nonworking hours were asked this question.
Does the policy mention an organizational concern for work/life balance issues (e.g., limiting the amount of time employees are connected to work during nonworking hours)? Note: n =67. Only respondents whose organizations have a formal policy limiting employees’ use of wireless communication devices during nonworking hours were asked this question.
Organizations with Informal Policies on Wireless Communication Device Usage During Nonworking Hours
Does your organization have informal policies (i.e., managerial practices) that encourage employees to limit their use of wireless communication devices for work purposes during nonworking hours? Note: n = 255. Respondents who answered “not sure” were excluded from this analysis. Only organizations that do not have a formal policy limiting employees’ use of wireless communication devices during nonworking hours were asked this question. Percentages do not equal 100% due to rounding.
How are informal policies communicated to encourage employees to limit their use of wireless communication devices for work purposes during nonworking hours? • Note: n = 68. Only respondents whose organizations have informal policies that limit employees’ nonworking hours were asked this question. Percentages do not equal 100% due to multiple response options. An asterisk (*) indicates that this response option was developed from open-ended responses.
Do informal policies apply to company-provided/reimbursed or personal wireless communication devices for work? • Note: n = 65. Only respondents whose organizations have informal policies that limit employees’ nonworking hours were asked this question.
Organizations Without Formal or Informal Policies on Wireless Communication Device Usage During Nonworking Hours
Does your organization encourage employees to limit their use of wireless communication devices to check work e-mails and do other work during nonworking hours? • Note: n = 119. Respondents who answered “not sure” were excluded from this analysis. Only respondents whose organizations did not have a formal or informal work/life policy were asked this question.
Within the next 1 to 3 years, how likely is your organization to adopt a formal or informal policy to encourage employees to limit their use of wireless communication devices to check e-mails and do other work during nonworking hours? • Note: n = 106. Only respondents whose organizations do not have a formal or informal work/life policy and allow their employees to limit their wireless communication device use were asked this question. Percentages do not equal 100% due to rounding.
Demographics: Organization Industry Note: n = 332. Percentages do not equal 100% due to multiple response options.
Demographics: Organization Industry (continued) • Note: n = 332. Percentages do not equal 100% due to multiple response options. An asterisk (*) indicates < 1%.
SHRM Survey Findings: Technology and Its Impact on Employees During Nonworking Hours Methodology • Response rate = 12% • Sample composed of 332 randomly selected HR professionals from SHRM’s membership • Margin of error +/-5% • Survey fielded June 9 – June 27, 2011 For more poll findings, visit www.shrm.org/surveys Follow us on Twitter: http://twitter.com/SHRM_Research Project leader: Robert Boyd, survey research analyst, SHRM Research Project contributors: Mark Schmit, Ph.D., SPHR, vice president, SHRM ResearchEvren Esen, manager, SHRM Research Christina Lee, SHRM Research Copy Editor: Katya Scanlan, SHRM Knowledge Center
