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Chapter Ten – Motivating Employees

PART THREE: MANAGEMENT. Chapter Ten – Motivating Employees. Relative Importance of Employees. Motivation. What it is & how it works Types of Rewards Extrinsic Intrinsic. Motivation. Taylor, Gilbreth & Mayo. Taylor: Scientific Management Time-motion studies

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Chapter Ten – Motivating Employees

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  1. PART THREE:MANAGEMENT Chapter Ten – Motivating Employees

  2. Relative Importance of Employees

  3. Motivation • What it is & how it works • Types of Rewards • Extrinsic • Intrinsic

  4. Motivation

  5. Taylor, Gilbreth & Mayo • Taylor: Scientific Management • Time-motion studies • Gilbreth: Principle of motion economy • Mayo: Hawthorne Effect

  6. Taylor • Taylor: Scientific Management • Time-motion studies

  7. Taylor

  8. Gilbreth • Gilbreth: Principle of motion economy • Focused more on process efficiency

  9. Carpal Tunnel Syndrome

  10. Carpal Tunnel Syndrome

  11. Carpal Tunnel Syndrome

  12. Carpal Tunnel Syndrome

  13. George Elton Mayo • Mayo: Hawthorne Effect

  14. Maslow’s Hierarchy of Needs

  15. Hertzberg’s Two-Factor Theory • Two-factor theory • Motivating factors • Hygiene factors

  16. Fitting people to jobs • Job simplification • Job enlargement • Job enrichment

  17. Theories X and Y • Theory X • Pessimism • Theory Y • Optimism

  18. Empowerment

  19. Tune-Up Masters

  20. Theory Z: Ouchi

  21. Reinforcement & Expectancy • Reinforcement Theory • Positive Reinforcement: positive consequences for desired behavior • Negative Reinforcement: removal of unpleasant consequences for desired behavior • Extinction: no positive rewards for undesirable behavior • Punishment: negative consequences

  22. Vroom’s Expectancy Theory • Will I be able to accomplish a certain task? • If I accomplish the task, what kind of reward will I get? • How much do I want that reward?

  23. Goal-Setting Theory & MBO • Goal qualities • Specific • Challenging • Achievable • Management by objectives (MBO)

  24. MBO

  25. S.M.A.R.T. Goals • Specific • Measurable • Attainable • Relevant • Time oriented

  26. Motivation: Looking Forward • Future employees want: • Balance between work and life • Learn additional skills • Doing something that matters • Treating employees well • Listening • Praise

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