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BANKSETA The way forward

BANKSETA The way forward . Frank Groenewald 11 November 2004. Objectives of the Skills Development Act. Developing a culture of high quality lifelong learning; Fostering skills development in the formal economy for productivity and employment growth;

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BANKSETA The way forward

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  1. BANKSETA The way forward Frank Groenewald 11 November 2004

  2. Objectives of the Skills Development Act • Developing a culture of high quality lifelong • learning; • Fostering skills development in the formal • economy for productivity and employment growth; • Stimulating and supporting skills development in • small businesses; • Assisting new entrants into employment;

  3. Objectives of the Skills Development Act • To make South Africa a more equal place for • everyone; • Stimulate and support skills development in • SMME’s; • Improve employment prospects for previously disadvantage persons and Assist new entrants into the labour market; • Promote opportunities for skills development in development initiatives.

  4. Mission statement To promote and give effect to legislation by establishing an education, training and development framework to enable stakeholders to advance the national and global position of the banking sector.

  5. Stakeholders • Business • Labour • Government / Departments of Labour, Education and Finance • Parliament and Portfolio Committees • NSA • NGOs / CBOs and Youth organisations • Unemployed • Education and training providers • Consultants / Vendors

  6. Many Voices = Many needs • Social transformation • Employment creation • Employability • Poverty alleviation / eradication • Skills development • Charter implementation • HIV/Aids education • Crime prevention • Adult Basic education • Consumer education • Access to Learning

  7. Strategy setting in the SETA environment

  8. BANKSETA Scope • Central banking • Discount houses, commercial and other banking • Building Societies • Financial mediation • Lease financing • Securities dealings • Activities ancillary to financial mediation

  9. Strategy Process • Collect and interpret information • Develop strategies • Implement Strategies • Evaluate Strategies

  10. Strategy Process • Step 1 • Collect and interpret information • International (Trends on Finance, Banking and People development) • National (GDS, NSDS, EE, BEE and Current and Future focus areas) • Sectoral Initiatives ( FSC, IIP) • Stakeholders (Business, Labour, Youth, Providers, Learners)

  11. NATIONAL ISSUES FACING THE SECTOR • State of the Nation address • Unemployment • Poverty alleviation • Employment Equity • Broad Based Black Economic Empowerment • HIV/AIDS • Lack of available skilled resources • Challenges in supply side of educated labour • Transformation • Financial Sector Charter

  12. Contribution to gross value added Average of annual figures by decade (current prices) Source: SARB Sectoral shifts in the economy

  13. Sectoral issues to be considered

  14. Finance Sector Charter • Transformation Charter; developed voluntarily by sector and sets Principle and Targets for EE and BEE implementation • Access To Financial Services, unbanked • Human Resource Development • Procurement Policies • Enterprise Development • Empowerment Financing • Ownership In Financial Sector • Control In Financial Sector • Shareholder Activism • Corporate Social Investment

  15. TREND ONE: Shrinking employment Current employment in the region of 136 000 people

  16. TREND TWO:Profile of Skills • Skills requirements change • History of employing skilled people • Future of employing Highly Skilled people • Require multi-skilled people on a higher level

  17. Professionals and Associated Professionals in the broader banking sector

  18. 5% increase in Africans • 1% increase in Coloureds • 3% increase in Indians • 9% decrease in Whites • Compared to 2001 data

  19. TREND THREE:Demand for Skills • Senior officials and managers including credit managers, risk managers, call centre managers • Professionals including E-commerce specialists, IT experts, risk and credit • Associate professionals and technicians including product developers, credit analysts • Advancement of Historically Disadvantaged Individuals with these skills.

  20. SKILLS DEVELOPMENT PRIORITY AREAS (critical) • Information Technology related skills development • Management and Leadership skills development • Customer Interface related skills development • Specialist Financial skills development • Legislative Compliance relates skills development

  21. Strategy Process • Step 2 • Develop strategies • Objectives

  22. Current Strategic Focus •     Transformation (Including EE and BBBEE) • Finance Sector Charter •     Youth development •     Consumer Education •     SMME Development • National Skills Development Strategy

  23. Objective 1: • Transformation • The BANKSETA will initiate and support national and sector transformation by supporting BBBEE and EE related initiatives. • Targeted skills development initiatives (gender and equity sensitive) • Preferential procurement • Provider development initiatives

  24. Objective 2: • The Finance Sector Charter • The BANKSETA will support the implementation of the Financial Sector Charter by creating Projects, initiatives and funding windows that will enable the development of employed people, unemployed potential employees and consumers • Neutral Data Collection Hub • Learnerships (Letsema) • Woman MBA programme • Wholesale Banking Exchange programme

  25. Objective 3: • Youth Development • The BANKSETA will implementation Projects, initiatives and funding windows that will enable the development of unemployed people and unemployed potential employees. • CiDA bursaries • General Learnerships (18.2) • Letsema l, ll, lll

  26. Objective 4: • Consumer Education • The BANKSETA will provide consumers of banking and micro finance product with development opportunities that will result in financially literate consumer base • MFSP deliverables • To be determined

  27. Objective 5: • SMME Development • The BANKSETA will support SMME Development with the creation of targeted initiatives for this sector. • SMME Voucher scheme • Current product range • Expanded product range (IIP Support, MFSP training products) • MFI related research and training initiatives • Skills Audit

  28. Objective 6: • National Skills Development Strategy • The BANKSETA will support the implementation of the National skills development strategy by creating Projects, initiatives and funding windows. • 2000-2005 9 targets ( Meet of exceed all) • 2005- 2009 To be finalised. (Potentially 15 different types of grants)

  29. Strategy Process • Step 3 • Implement Strategies • Business plan

  30. Strategy Process • Step 4 • Evaluate Strategies • Gap Analysis • Customer Satisfaction Survey/ • Board Reporting • Quarterly Reporting to DoL / Treasury    

  31. Customer satisfaction Survey 2004

  32. Human Investment Ratio Wealth Created per FTE Net operating costs per FTE Profit per FTE Income per FTE The Executive ScorecardLeveraging Human Capital Performance Headline People Measures HR Deliverables What you have What you want HR Efficiency Value Creation Productivity Training hours per FTE Remuneration / Revenue HR Costs / Total Costs Performance pay / Rem. True Labour Costs FTE / HR FTE Resignation rate Remuneration. / Costs HR Professionalism Recruitment &promotion rates Average Remuneration Acceptance Rate & Time to fill Outsource Rate Absence rate Demographic Representation

  33. Strategy Gap Analysis

  34. BANKSETA Principles of Operations • Leverage resources to the strategic benefit of the stakeholders. • Place value on the swift delivery of services at the lowest cost through the cost effective employment of leading edge technology and best management practices • Co-source non-core delivery mechanisms. • Comply intelligently and proactively with the changing environment • Utiliseresearch and benchmarking to improve the sector’s competitiveness through skills development. • Establish the BANKSETA as hub for sector co-operation

  35. BANKSETA biggest threats • Lack of focus • Many small initiatives / no critical mass • Negative public perception • Unrealistic expectations (Cannot be all things to all people) • Over Regulation

  36. BANKSETA Success Factors • Committed and Informed Sector • Competent Council/Board providing strategic • direction. • Strong culture of corporate governance, • ownership and ethics. • Clear vision, strategies and objectives. • Knowledgeable, competent, committed staff. • Strong culture of needs driven delivering. • Strong focus on evaluation and feedback

  37. The Future • Operational • SETA Operational Landscape ( Mergers) • Structural Efficiency • Strategic • Transformation • Finance Sector Charter • SMME Development • Youth development • Consumer Education (Broad interpretation) • National Skills Development Strategy

  38. THANK YOU

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