Military Clothing Sales Stores

1. 12 October 2011 1 Military Clothing Sales Stores 

2. 12 October 2011 2 Mission Serve as the official military clothing retail store for the Services, providing issue uniform clothing and optional military uniform items while operating in accordance with directives set by the Services. Additionally, provide optional military related items while generating reasonable earnings for contribution to the Service’s Morale, Welfare, and Recreation fund.

3. 12 October 2011 3 Ownership All Military Clothing Sales Stores (MCSS) are owned by the Departments of the Army or Air Force. AAFES manages MCSS stores for the Services under an MOA. The Services write the policy governing the operation of their stores and the merchandise to be sold.

4. 12 October 2011 4 AAFES MCSS Stats AAFES manages MCSS for the Services. 186 Stores Worldwide 98 Army 84 Air Force 4 USMC

5. 12 October 2011 5 MCSS Merchandise DSCP Issue Merchandise (Dept 19) Funded by the Services Sold at Cost Procurement Agency: Defense Supply Center Philadelphia (DSCP) AAFES Optional or Commercial Merchandise (Dept 40) Funded by AAFES Uniforms approved by the Services Quality equal or better than DSCP

6. 12 October 2011 6 Online and Catalog

7. 12 October 2011 7 Services Clothing Operation Uniform Boards Meet annually to define requirements, recommend changes to new uniforms AAFES is a member of the Army and Air Force Uniform Boards Chief of Staff of each service approves Army PEO / Wright Patterson / Institute of Heraldry / Natick Labs Write specifications & test prototypes Pass to DSCP/AAFES for procurement PEO Soldier develops the specs and product performance criteria for each Army item. The Army Research Laboratory at Natick, MA writes specifications for and tests prototypes of new uniforms and certifies vendors to produce approved designs for the Army. Wright-Patterson performs this same function for the Air Force. The Institute of Heraldry draws specifications for insignia for both the Army and the Air Force and certifies vendors to produce approved designs. PEO Soldier develops the specs and product performance criteria for each Army item. The Army Research Laboratory at Natick, MA writes specifications for and tests prototypes of new uniforms and certifies vendors to produce approved designs for the Army. Wright-Patterson performs this same function for the Air Force. The Institute of Heraldry draws specifications for insignia for both the Army and the Air Force and certifies vendors to produce approved designs.

8. 12 October 2011 8 Military Clothing Contacts We maintain continuous liaison with the services and DOD to ensure we’re operating within established guidelines. Abbreviations: DCSLOG - Deputy Chief of Staff, Logistics DALO-SMT - Office symbol for Supply Management and Troop Spt Branch of DCSLOG SBCCOM - Soldier Biological Chemical Command PEO PM -Soldier - Program Manager - Soldier CHSO- Clothing and Heraldry Service Office Natick - Natick Research and Development Laboratories DCSPER - Deputy Chief of Staff, Personnel DSCP - Defense Supply Center Philadelphia AF/A1DO - Air Force Installation Logistics Supply Policy AF/A4RM Air Force Directorate of Personnel Policy & Quality of Life Programs HSG/YAPC-WP - Air Force Research and Development Laboratory - Wright Patterson AFB HSG/YAPC-PA(AFCTO) - 311th Human Systems Wing -Pennsylvania (Air Force Clothing and Textile Office) NEXCOM - Navy Exchange command USMC - United States Marine CorpsWe maintain continuous liaison with the services and DOD to ensure we’re operating within established guidelines. Abbreviations: DCSLOG - Deputy Chief of Staff, Logistics DALO-SMT - Office symbol for Supply Management and Troop Spt Branch of DCSLOG SBCCOM - Soldier Biological Chemical Command PEO PM -Soldier - Program Manager - Soldier CHSO- Clothing and Heraldry Service Office Natick - Natick Research and Development Laboratories DCSPER - Deputy Chief of Staff, Personnel DSCP - Defense Supply Center Philadelphia AF/A1DO - Air Force Installation Logistics Supply Policy AF/A4RM Air Force Directorate of Personnel Policy & Quality of Life Programs HSG/YAPC-WP - Air Force Research and Development Laboratory - Wright Patterson AFB HSG/YAPC-PA(AFCTO) - 311th Human Systems Wing -Pennsylvania (Air Force Clothing and Textile Office) NEXCOM - Navy Exchange command USMC - United States Marine Corps

9. 12 October 2011 9 Ongoing Issues Army ACU Army Service Uniform (ASU) Fire Retardant (FR) items Air Force new uniforms: AF Airman Battle Uniform (ABU) ABU Boots AF Heritage Coat ARMY – ACU Continued Sales ASU Introduction AIR FORCE – Demand for AF PTU exceeds current DSCP supply. REQUESTS – Ongoing initiative to establish MCSS’s in OIF/OEF locations. ARMY – ACU Continued Sales ASU Introduction AIR FORCE – Demand for AF PTU exceeds current DSCP supply. REQUESTS – Ongoing initiative to establish MCSS’s in OIF/OEF locations.

10. 12 October 2011 10 Procurement Classifications ISSUE items All come from DSCP Optional Uniform Items Services develop specs and certify vendors for each item Certified vendors produce pilot lot (2 of each size) for inspection by AAFES & Services approval COTS (commercial off the shelf) Commercial items that are used by the military Approved by the services for wear / use Must meet applicable military criteria All official ISSUE items come from DLA through DSCP Optional uniforms are specified by each service. The services develop the specifications and certify all vendors for each end item. This is how the services verify that each vendor can make the item to spec. The list of certified suppliers is then passed to AAFES-MCSS for procurement action. MCSS may not purchase all sizes on the tariff and may further enhance the uniform to offer a better value to the service member. Timing of new item introductions may depend on the current residual inventory and stock balance at MCSS locations. Current MCSS uniform enhancements can include: Two reinforced breast pockets Underarm protectors and pocket reinforcement built in More tailored fit COTS items may include: Pocket knives Backpacks Tactical accessories These items typically have to meet the applicable military specifications of the issue or RIF item they replace or enhance. Any items in a official military color or camouflage pattern must meet the specification of the corresponding issues item. This can include; color, shade, pattern and if worn on the body nIR. All vendors shipping military items to AAFES must pass the AAFES QA testing for these characteristics before approval into the AAFES stock assortment. The Services may also have a certification program for COTS items. Each service may issue certifications or approved listings of COTS items example APEL (Approved Protective Eyewear Listing). AAFES tries to carry a good representation of these approved items depending on the merchantability of the products in question. All AAFES-MCSS items must have a UPC code, and be packaged for retail. Each category may have different packaging or merchandising strategies. All official ISSUE items come from DLA through DSCP Optional uniforms are specified by each service. The services develop the specifications and certify all vendors for each end item. This is how the services verify that each vendor can make the item to spec. The list of certified suppliers is then passed to AAFES-MCSS for procurement action. MCSS may not purchase all sizes on the tariff and may further enhance the uniform to offer a better value to the service member. Timing of new item introductions may depend on the current residual inventory and stock balance at MCSS locations. Current MCSS uniform enhancements can include: Two reinforced breast pockets Underarm protectors and pocket reinforcement built in More tailored fit COTS items may include: Pocket knives Backpacks Tactical accessories These items typically have to meet the applicable military specifications of the issue or RIF item they replace or enhance. Any items in a official military color or camouflage pattern must meet the specification of the corresponding issues item. This can include; color, shade, pattern and if worn on the body nIR. All vendors shipping military items to AAFES must pass the AAFES QA testing for these characteristics before approval into the AAFES stock assortment. The Services may also have a certification program for COTS items. Each service may issue certifications or approved listings of COTS items example APEL (Approved Protective Eyewear Listing). AAFES tries to carry a good representation of these approved items depending on the merchantability of the products in question. All AAFES-MCSS items must have a UPC code, and be packaged for retail. Each category may have different packaging or merchandising strategies.

11. 12 October 2011 11 ISSUE ITEMS Procured by DLA (DSCP) Ordered by MCSS stores Sold at DSCP cost to Service members Issued on 3078’s and AF impact

12. 12 October 2011 12 Optional Items Procurement Vendors Submit Items to the Services for Certification: Army – Natick Labs: Joe Santos Air Force – AFCO: Libby Glade AAFES Purchases Optional Items Certified by the Services Services provide AAFES the list of certified suppliers AAFES uniform buyer contacts vendors and negotiates price and availability (contract or electronically) Submission of vendors certification samples go to the correct individual for the certifying agency for each service. The service will review the items and make sure that they meet the current specifications and Purchase Descriptions. They will then let certify each manufacturer and send AAFES-MCSS the listing of certified vendors for each item. Buyer and Vendor then negotiate the price and availability of the item and how it will be sourced STOVES or Warehouse. Submission of vendors certification samples go to the correct individual for the certifying agency for each service. The service will review the items and make sure that they meet the current specifications and Purchase Descriptions. They will then let certify each manufacturer and send AAFES-MCSS the listing of certified vendors for each item. Buyer and Vendor then negotiate the price and availability of the item and how it will be sourced STOVES or Warehouse.

13. 12 October 2011 13 COTS MCSS requirements Must be packaged for retail UPC codes Boxed, pegged, hanging depends on category Consumer friendly Must be EDI Must meet the Services Specs (color, shade, camo pattern and possibly nIR or FR)

14. 12 October 2011 14 LEAN and MCSS uniforms Goals Eliminate waste in uniform process Create single piece flow of uniforms Remove processes the customer will not pay extra for or wait longer for Create pull inventory control instead of push Reduce cycle time for all uniforms

15. 12 October 2011 15 Lean Solutions Multi Tier approach: DSCP Off the rack Semi custom Full Custom Each Customer can decide by three factors: Price Time Fit / Appearance

16. 12 October 2011 16 LEAN off the rack MCSS stores would stock a entry price point uniform in addition to the DSCP uniform Customers could buy these off the rack and have them altered to fit. This would be relatively inexpensive probably poly uniform

17. 12 October 2011 17 LEAN Semi Custom This uniform would be semi custom The manufacturer would stock a unfinished uniform (sleeves, hem, sides) Stores would send in the order with the customers measurements and the manufacturer would complete the uniform to the size required This would be a mid priced uniform

18. 12 October 2011 18 LEAN Custom Full custom uniform The store would measure the customer enter the order via a web application The manufacturer would batch the orders and make them in a production run Customers would wait longer and get a full custom uniform at a reasonable cost

19. 12 October 2011 19 LEAN Goals all MCSS items Support US industry base Reduce inventory investment Reduce waste Single piece flow Pull inventory system Increase turns Improve uniform appearance Improve product performance Offer more choice Be our customers first choice

20. 12 October 2011 20 New Vendors General Information for Vendors web page Vendors will need to go to WWW.aafes.com and scroll down to the bottom of the page to the AAFES Information Center section of the page. There will be a link titled About AAFES. Click on the link. This will take you to another page, and scroll down to the bottom of the page and on the right side of the page you will see a section titled DOING BUSINESS WITH AAFES. Click on General Information for Vendors. This will take t you to this page where you can find several topics that you will need to review. There will be links to Supplier Handbook, the AAFES Retail Agreement, etc. Under this page you will find the AAFES Retail Agreement that will need to be filled out and forwarded to the buyer. With our New Oracle Retail Program vendors are going to be required to use EDI. They will either need to Vendors will need to go to WWW.aafes.com and scroll down to the bottom of the page to the AAFES Information Center section of the page. There will be a link titled About AAFES. Click on the link. This will take you to another page, and scroll down to the bottom of the page and on the right side of the page you will see a section titled DOING BUSINESS WITH AAFES. Click on General Information for Vendors. This will take t you to this page where you can find several topics that you will need to review. There will be links to Supplier Handbook, the AAFES Retail Agreement, etc. Under this page you will find the AAFES Retail Agreement that will need to be filled out and forwarded to the buyer. With our New Oracle Retail Program vendors are going to be required to use EDI. They will either need to

21. 12 October 2011 21 New Vendors con’t. Partners.aafes.com Website Vendors will need to access the Partners.aafes.com website to enter their vendor information, so that it can be reviewed and compared to hardcopy documents forwarded to the buyer. The buyer will review and approve the information or require changes to be made and resubmitted. If the information is approved the vendor code will be created in the AAFES system. Different vendor codes for Procurement shipping points and payment address’s Vendors will need to access the Partners.aafes.com website to enter their vendor information, so that it can be reviewed and compared to hardcopy documents forwarded to the buyer. The buyer will review and approve the information or require changes to be made and resubmitted. If the information is approved the vendor code will be created in the AAFES system. Different vendor codes for Procurement shipping points and payment address’s

22. 12 October 2011 22 EDI Oracle Retail will require EDI Vendors will have two options In House Third Party Subscriber EDI Data Sets 850 and 855 for Orders 810 for Invoice and Payments 856 for ASN’s (Advanced Ship Notices) Oracle Retail will require vendor switch to EDI for electronic transmission of Orders and Invoices. The hardcopy PO’s will go away with the transition into the Oracle system. Vendors can either handle their EDI needs through their own in house IT depts. or can subscribe through a third party EDI clearing house. EDI Data Sets like the 850 and 855 are for transmitting and verifying receipt of the order transmission. The 810 Data set is for the transmission of Invoices and Payments to vendors. The 856 data set is for the Advance Ship Notices, so that these vendors and their shipments can be assured received if they meet the requirement of AAFES to be on the Assured Receiving program. Oracle Retail will require vendor switch to EDI for electronic transmission of Orders and Invoices. The hardcopy PO’s will go away with the transition into the Oracle system. Vendors can either handle their EDI needs through their own in house IT depts. or can subscribe through a third party EDI clearing house. EDI Data Sets like the 850 and 855 are for transmitting and verifying receipt of the order transmission. The 810 Data set is for the transmission of Invoices and Payments to vendors. The 856 data set is for the Advance Ship Notices, so that these vendors and their shipments can be assured received if they meet the requirement of AAFES to be on the Assured Receiving program.

23. 12 October 2011 23 Oracle Retail Data Input Excel Spreadsheet for New Items. AAFES prefers GXS data for items set up…however we have a low cost manual option for now This spreadsheet is used by both New and Current vendors to submit items data to the Buyers. Description Information Style Number Available sizes Cost price UPC’s Shipping Point MSRP Unit of Measure (Each, Pair, etc) Buyer receives it back and completes the form and submits to the Oracle Retail team for entering these items into the Oracle Retail System. Correct Retail Department AAFES Retail Price CRC’s are created and sent back to the vendor and sent out to the stores for polling AAFES prefers GXS data for items set up…however we have a low cost manual option for now This spreadsheet is used by both New and Current vendors to submit items data to the Buyers. Description Information Style Number Available sizes Cost price UPC’s Shipping Point MSRP Unit of Measure (Each, Pair, etc) Buyer receives it back and completes the form and submits to the Oracle Retail team for entering these items into the Oracle Retail System. Correct Retail Department AAFES Retail Price CRC’s are created and sent back to the vendor and sent out to the stores for polling

24. 12 October 2011 24 Serving the BestCustomers in the World!