Safety Leadership Seminar

1. Safety Leadership Seminar For Employees and Supervisors

2. “Our work is never so urgent or important that we cannot take time to do it safety.” The single most important factor for achieving long-term safety excellence is the individual facility manager. Your example determines your employees’ response. Through your actions, you tell people that they may take risks or that taking risks is not acceptable. YOU PERSONALLY MAKE THE DIFFERENCE

3. The Safety Leadership Seminar Toolkit consists of the following step-by-step instructions on how to conduct a successful seminar for employee and supervisor attendees. Section 1: Developing Seminar Instructors Section 2: Preparation for Seminar Section 3: Materials Needed Section 4: Room SetUp Section 5: After Seminar Action Items Section 6: Instructor’s Guide for One Day Seminar Section 7: Participant Workbook for 1 Day Seminar Section 8: Flipcharts for 1 Day Seminar Section 9: Instructor’s Guide for Two Day Seminar Section 10: Participant Workbook for 2 Day Seminar Section 11: Flipcharts for 2 Day Seminar Section 12: Instructor’s Guide for Office Based Seminar Section 13: Participant Workbook for Office-Based Employee Seminar Section 14: Flipchart for Office-Based Employee Seminar Section 15: Pictures – JSA and BBS Exercises Section 16: Revision History

4. Section 1: Developing Seminar Instructors Who can be a potential instructor? How is one selected? • Potential Instructors should be volunteers – preferable not appointed. • Potential Instructors must have a passion for safety and exhibit that passion in their daily action. • Potential Instructors must be respected as a Safety Leader in the operations area and demonstrate the Safety Leadership qualities in a consistent manner. • Potential Instructors should be a mature Operations supervisor/manager. • Potential Instructors should be a good communicator and have sound presentation skills (or attend specific training to improve those skills). • Potential Instructors must have attended the 2 day SLS as a participant within the last 6 months. • Potential Instructors must have an active Safety Action Plan. • Potential Instructors must observe back to back seminars (at a minimum) of the seminar (1 day or 2 day) that they plan to instruct. • Potential Instructors will teach with a qualified experienced instructor for the first 3 seminars. • Potential Instructors must have attended the Instructors Safety Leadership Seminar.

5. Section 2: Preparation for Seminar • Solicit attendees from COPC and service companies. Have the supervisors of those attendees complete a registration form and return it to the seminar coordinator. • Set up room and food services (includes a continental breakfast with coffee, juice and water; soft drinks at mid-morning; lunch and snack at mid-afternoon). • Send out confirmation letters (to supervisors of attendees) within 10 days of the start of the Seminar.

6. Section 3: Materials Needed • Participant manuals • Tent cards • Name Tags • HSE Handbooks • GO cards • STOP books • Unplanned Event Checklist Card • JSA Workbooks • Pens or Pencils • Attendee list (sorted by company) • Attendee list (sorted alphabetically) • Blank sign-up sheets • Certificates printed with attendee names • Charlie Moorcroft video – “Safety is Everyone’s Responsibility” • 2 Incident Investigation videos • ”I could have saved a life” Video • 6 blank sign-up sheets • 50 blank name tags (with holders) • 100 JSA forms (English) • 100 JSA forms (Spanish) • 100 Driving JSAs • 100 Safety Action Plan forms • 100 Participant critiques • Notebook containing pictures • Electric pencil sharpener • U.S. Flag • Small Sharpie pens (black, blue, green & red) • Large Sharpie pens (black, blue, green & red) • Flip-Chart markers (black, blue, green, red, purple, brown) • Assorted pens & pencils • Packing tape (1 roll) • Masking tape (1 roll) • Shipping tape (1 roll) • Flip-charts for Seminar ** Bring enough materials for registered attendees + extra for walk-ins **

7. Section 4: Room Set Up

8. Section 5: After Seminar Action Items • Distribute copies of critiques to the instructors & Safety Leadership Team members within five working days from the last day of the seminar.

9. Section 6: Instructor’s Guide for One Day Seminar

10. What is the definition of a Safety Leader?A Safety Leader is a person who cares enough to take the action to keep themselves and others free from danger or injury through guidance, persuasion, direction and/or setting the example.” Who can be a Safety Leader?Any individual in the organization- ConocoPhillips or Contractor – from the least experienced to the most experienced- from the oldest to the youngest – can be a Safety Leader if they so choose to be. SAFETY IS EVERYONE’S RESPONSIBILITY

11. SAFETY LEADERSHIP SEMINAR FOR EMPLOYEES Segment I: GREETING TO SEMINAR Segment II: INTRODUCTION Segment III: LEADERSHIP IN PRACTICE What is a Safety Leader? How do I know If I am a Safety Leader? Segment IV: SAFETY IS EVERYONE’S RESPONSIBILITY The main point to stress in this Segment is that safety is not only a responsibility of managers, supervisors and safety professionals; it is each of our responsibility and obligation to each other and us. PLAY Video - “Safety is Everyone’s Responsibility” (Charlie Morecraft). Segment V: JOB SAFETY ANALYSIS The main point of this Segment is to explain the JSA process stressing: • Hazard recognition over job steps (hazards hurt people – not job steps) • Introduce the GO card • Eliminating hazards rather than just working around them • Introduction to the Risk Matrix model. • Special emphasis on hand & finger injuries Discuss the points on the GO card.

12. SAFETY LEADERSHIP SEMINAR FOR EMPLOYEES Continued Segment VI: AUDITING FOR UNSAFE CONDITIONS AND ACTS The main objective of this Segment is to “sell” the Behavior-based Observation Programs (BST/STOP) as one of the few tools that the employees have to protect themselves and each other from injury. Segment VII: APPROACHING EMPLOYEES The consequences of not taking action Stopping the unsafe act Teaching people how to approach each other in a respectful manner Play – I looked the Other Way Video Techniques on how to approach employees Telling and questioning Approaching employee exercises Segment VIII: INCIDENT REPORTING Creating a healthy reporting culture where we are trying to solve problems rather than “pointing” blame at individuals (working to repair systems rather than blaming people). Defining the differences between incidents, near misses and STOP observations (using Unplanned Events card) Reporting Unplanned Events Steps you need to take as an initial responder to an incident Show video stopping after initial response to discuss what the supervisor did wrong. Show the 2nd part of the video that shows the proper way to respond to an incident. Stop and discuss what the supervisor did right during this scenario.

13. SAFETY LEADERSHIP SEMINAR FOR EMPLOYEES Continued Segment IX: CONCERNS Solicit concerns from the group on what is going on to prevent us from reaching zero injuries Write down on flip chart ideas/suggestions to improve our safety program. Segment XI: Seminar Closing Distribute signed Safety Leadership Seminar Certificates to each participant.

14. Supervisor SLS • This is a two-day course centered on everyone taking responsibility for safety, individual leadership, STOP, approaching other employees, JSA’s, incident reporting and investigating. Several of these elements are part of ConocoPhillips safety management systems, but the common thread that places these elements into action is the safety leadership of ALL employees, which is the key focus of the seminar. • The last topic covered in the course is a Safety Action Plan. This is a very important part of the course, as it provides a mechanism for the employee to focus on his personal safety effort for the year and to ensure that the learning’s from the seminar are brought back to the job and practiced. • Their participation during the course, along with their desire to learn and expand their personal safety behaviors, will motivate and prepare them to demonstrate their key role in safety leadership.

15. Section 9: Instructor’s Guide for Two Day SeminarDay One

16. Section 9: Instructor’s Guide for Two Day SeminarDay Two

17. SAFETY LEADERSHIP SEMINAR FOR SUPERVISORS Segment I: GREETING TO SEMINAR Segment II: INTRODUCTION Segment III: LEADERSHIP IN PRACTICE Segment IV: SAFETY IS EVERYONE’S RESPONSIBILITY The main point to stress in this Segment is that safety is not only a responsibility of managers, supervisors and safety professionals; it is each of our responsibility and obligation to each other and us. PLAY Video - “Safety is Everyone’s Responsibility” (Charlie Morecraft). Segment V: JOB SAFETY ANALYSIS The main point of this Segment is to explain the JSA process stressing: • Hazard recognition over job steps (hazards hurt people – not job steps) • Introduce the GO card • Eliminating hazards rather than just working around them • Introduction to the Risk Matrix model. • Special emphasis on hand & finger injuries Discuss the points on the GO card. Segment VI: AUDITING FOR UNSAFE CONDITIONS AND ACTS The main objective of this Segment is to “sell” the Behavior-based Observation Programs (BST/STOP) is one of the few tools that the employees have to protect themselves and each other from injury. Segment VII: CONCERNS The main point of this Segment is to solicit concerns from the group on what is going on to prevent us from reaching zero injuries and/or ideas/suggestions to improve our safety program. Segment VIII: End of Day One Homework Assignment

18. SAFETY LEADERSHIP SEMINAR FOR SUPERVISORS Continued Segment IX: 2nd MORNING EXERCISE: SAFETY MEETING The main point of this Segment is to get the class participants to practice giving a safety meeting using the JSA and GO card format. Segment X: APPROACHING EMPLOYEES Segment XI: REPEATED UNSAFE ACTS The main points of this Segment are on how to approach and handle those employees repeatedly committing unsafe acts (disciplinary problems) and separate your discipline system from the Behavioral Based Safety Program Segment XII: INCIDENT REPORTING The main points of this Segment are: • Creating a healthy reporting culture where we are trying to solve problems rather than “pointing” blame at individuals (working to repair systems rather than blaming people). • Defining the differences between incidents, near misses and STOP observations (using Unplanned Events card) • Reporting Unplanned Events • Steps you need to take as an initial responder to an incident • Collecting evidence (information) after incident Position Evidence Parts Evidence People Evidence Paper Evidence Loss Causation Modeling (RCFA) Corrective Action Plan Segment XIII: SAFETY PREVENTION FRAMEWORK The main point to stress in this section is that YOU are the most valuable tool that you have for creating a safe working environment Segment XIV: ACTION PLANS The main point to stress in this Segment is that the Safety Action Plan is your personal commitment to help improve the safety program and create a safer workplace. Segment XV: SEMINAR CLOSING

19. Definitions: • Incident: An occurrence involving or having had the potential to involve an injury to personnel or damage to equipment or the environment. • Near Miss: An occurrence having the potential to involve an injury to personnel or damage to equipment or the environment. • Unsafe Acts & Conditions: Behavior Based Safety Program (B.B.S.): Those behaviors and conditions that contribute or have the potential to contribute to the cause of an incident. Difference between a NEAR MISS and a B.B.S observation: • A B.B.S. Observation is recognizing a potential situation (unsafe act or condition) which ‘may cause an incident if not corrected’ (you stopped something from happening). • A NEAR MISS is the result of an incident occurring in which there were no injuries or damage.