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Providing Support for Staff and Volunteers

Providing Support for Staff and Volunteers. What is support?. Any way of helping workers to do their job more quickly, effectively, and comfortably. Why should you give support?. To maintain high morale To prevent burnout To show appreciation To keep communication open

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Providing Support for Staff and Volunteers

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  1. Providing Support for Staff and Volunteers

  2. What is support? Any way of helping workers to do their job more quickly, effectively, and comfortably.

  3. Why should you give support? • To maintain high morale • To prevent burnout • To show appreciation • To keep communication open • To make your organization appealing • To keep quality staff

  4. When give support to staff and volunteers? Any time, but especially: • When they are new • When they are going through difficulties • On special occasions, such as birthdays and graduations

  5. How do you provide support? • Create a supportive environment. • Support the work itself. • Give personal support.

  6. Creating a supportive environment • Create a safe environment • Make a comfortable space • Have beverages available • Have work materials available

  7. Supporting the work • Involve staff in decisions • Train works thoroughly • Accept personal initiative • Apply policies to everyone • Match people and tasks • Recognize work well done • Give regular feedback

  8. Criticize privately, praise publicly

  9. Giving personal support • Be approachable. • Reimburse work-related expenses. • Send birthday cards. • Know more about workers. • Remember workers in times of crisis.

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