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International Digital Library Conference 8-10 April, Kuala Lumpur. http://www.u-pustaka.gov.my. u- Pustaka : Strengthening Life Long Learning. By: Nafisah Ahmad National Library of Malaysia. International Digital Library Conference 8-10 April, Kuala Lumpur. Outline.

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  1. International Digital Library Conference 8-10 April, Kuala Lumpur http://www.u-pustaka.gov.my u-Pustaka: Strengthening Life Long Learning By: Nafisah Ahmad National Library of Malaysia

  2. International Digital Library Conference 8-10 April, Kuala Lumpur Outline

  3. Libraries in Malaysia (until 2013) 12,629 Source :National Library of Malaysia 3

  4. Background • u-Pustaka is a knowledge gateway that unlocks knowledge • resources anytime, anywhere for connected communities • A collaboration among eight (8) libraries spearheaded by the • Malaysian Communications and Multimedia Commission (MCMC) with the support of National Library of Malaysia and seven (7) u- Pustaka consortium members and eight (8) strategic partners from public and private agencies INTERNATIONAL DIGITAL LIBRARY CONFERENCE 8-10 April, Kuala Lumpur

  5. www.u-pustaka.gov.my

  6. www.u-pustaka.gov.my u-Pustaka Membership Registration Online Catalogue Whole Gamut of e-Resources e- Review Personalised Dashboard Discussion Forum & Ask u-Pustaka DIGITAL ACCESS THROUGH u-PUSTAKA Live Interaction (Webinar)

  7. Our Niche – 1 Membership for All ! Leveraging on MyID 8 Selected Libraries Sabah State Library Pahang State Public Library INTAN Bukit Kiara Library Selangor State Public Library Kuala Lumpur Library PustakaNegeri Sarawak National Library of Malaysia Negeri Sembilan Public Library

  8. POSITIONING u-LIBRARY IN NBI Broadband Take-Up Demand Side Supply Side • Continuous Government • and private sector awareness initiatives Public Private Partnership (PPP) arrangement for infrastructure roll out Awareness Highspeed Broadband (HSBB) (>10Mbps) • Enhance and promote e-Government, e-Education and e-Commerce initiatives. • Improve and align online content strategies and activities Major urban areas, industrial areas and development regions Attractiveness • Leverage on development of traditional information resources Broadband to General Population (BBGP) (up to 2Mbps) Incentives and facility-based competition based on major technologies (xDSL, WiMAX and 3G/HSDPA) • Develop initiatives to reduce or improve broadband access costs (PC, subscription, etc.) Affordability • Widen community access facilities and deployment

  9. u-PUSTAKA …OUR VISION Our Malaysian knowledge-based society experience engaged life-long learning anytime, anywhere and continued enhancements to quality of work and life www.u-pustaka.gov.my

  10. Key Objectives of u-Pustaka • Making Information Accessible with the widening of Broadband service and RFID technology 1 • Libraries have organised knowledge embedded in books, local content, databases and other electronic resources. • Information creates value in a learning society • As we translate information to knowledge, we enhance our individual learning capacity 2 • Cooperative Library Network System • Networked information resources foster collaboration through interlibrary lending and virtual access. • As we collaborate, we expand our capacity to innovate and create knowledge dividend for the nation. 3 • Shared information would keep communities connected, promote learning and deepen social network. • Creating, Sharing and Exchanging Knowledge in a Knowledge Society

  11. OUTCOMES Outcome • Improved Access Ubiquitous Service Anytime, Anywhere and by Anyone for life-long learning in an Inclusive Knowledge Society • Improved Service Delivery • U-Portal • RFID • Pos Laju parcel and courier (delivery to homes) • Online and e-payment (cashless payment) • Improved Performance As A High Economic Nation • Knowledge Economy Index • Knowledge Index

  12. 2013 • Proof of Success FIRST PHASE • Models • Awards • Strategic Partners • Collaboration • Service Acceptance • Membership • Visitorship • Transaction • Support from agencies • Launching & Promotion • National & Consortium Level • Promotion • Development 2008 • u-Pustaka Journey • Infrastructure/Infostructure/ • Mechanism/Communities • NBI • Concept Creation until Implementation • ATTRACTIVENESS

  13. u-PUSTAKA ECOSYSTEM WITH SEVEN (7) COMPONENTS The u-Pustaka Ecosystem RFID System BROADBAND • Unlocking knowledge resources through broadband in support of National Broadband Initiative (NBI) • Spectrum UHF 919-923Mhz • ISO 18000-6. Part 6. Type C • EPC Global Gen 2 • RFID middleware; UHF tags; equipment in gantry, kiosk and bookdrop • Trace & track DELIVERY CHANNEL • Delivery to home through Pos Malaysia delivery service gateway with trace & track features LOCAL CONTENT • National Union Catalog (NUC) – more than 1.2 million books • Hybrid Content • Digitization • Metadata • 4 Knowledge Pillars LIBRARY MANAGEMENT SYSTEM (LMS) • Integrating heterogeneous LMS • Z39.50 – Information Retrieval Protocol • Z39.83 – NISO Circulation Interchange Protocol (NCIP) or Standard Interchange Protocol Version 2 (SIP 2) u-PUSTAKA WEBSERVICES E-PAYMENT/CASHLESS PAYMENT – INTER-AGENCY INTERFACING • Gateway for Information Discovery (web publishing, collaboration, content mgt., inter-lending services) through Common membership using MyID • Touch ‘n Go • MEPS FPX & e-Debit • Quik2Go

  14. Four Knowledge Pillars for an Inclusive Knowledge-based Society U-Pustaka Consortium e-Community National Union Catalog at National Library of Malaysia • Teaching e-Community Community Broadband Centre (CBC) • Integration Community Broadband Library (CBL) • Knowledge Application • Knowledge Generation u-Pustaka Web Interface Public Libraries – States/Regionals/ Town/ Rural/Mobile Residential School Resource Centre e-Community Special Libraries – Private Agencies Mini CBC Academic Libraries Special Libraries – Ministries/Departments/ Government Agencies e-Community e-Community e-Community e-Community e-Community e-Community

  15. PROCESS FLOWS : BORROWING BOOKS 24 Hours Borrowing Through u-Pustaka Portal 24 Hours Returning of Books Through u-Pustaka Portal or Bookdrop 6 1 2 6 1 2 Email and Portal alert to Pos Malaysia to collect items Request of availability at u-Pustaka Consortium Books are delivered to the doorstep u-Pustaka Consortium u-Pustaka Member at Anytime, anywhere Pick-up Van Pick-up Van u-Pustaka Member at Anytime, anywhere u-Pustaka Consortium Feedback Items will be delivered to the owning library Request between West & East Malaysia will be delivered via air OR Pos Malaysia to collect items from u-Pustaka Member of Bookdrop Email to collect item at u-Pustaka Consortium National Union Catalogue u-Pustaka Member returning at bookdrop anytime, anywhere (RFID technology) 3 3 The delivery is based on the parcel & courier schedule The delivery is based on the parcel & courier schedule U-Member initiates via NUC – Result – Item is available at u-Pustaka Consortium Items are packaged in the flyer 5 5 5 4 5 4 Item delivery to be monitored through the www.pos.com.my track & trace facility Pos Malaysia collects item at u-Pustaka Consortium Delivery to be monitored via www.pos.com.my trace & track facility Items are packaged in the flyer

  16. INTEGRATION FOR CONNECTED COMMUNITIES END-TO-END SERVICE for the ‘Connected Communities’, with seamless integration in various external platforms COMMUNITIES OF INTEREST (COI) - FOR CHILDREN, YOUTH & ADULTS

  17. 132 COUNTRIES ! 1,285 CITIES ! 340,363 MEMBERSHIP u-PUSTAKA GOING GLOBAL !

  18. WE VALUE OUR COMMUNITY IN AN INCLUSIVE KNOWLEDGE-BASED SOCIETY Easy to Use Bookdrop Web Interface for e-Community Ask u-Pustaka - Anytime, Anywhere Reaching the e-Community Through Webinar (health, business, culture, education, etc.) Easy Delivery of Books to Home

  19. Social Impact Communities of Interest http://www.flickr.com/photos/u-library http://www.facebook.com/u.pustaka

  20. u-PUSTAKA ACHIEVEMENTS “ If knowledge is power, u-Pustaka has applied spark plugs to Malaysia’s knowledge economy through its use of technology to widen access to books, strengthen the library’s ecosystem and reduce the digital divide” Second Prize Winner of Best Poster Award ~ 2013 TELDAP International Conference, Taiwan 2 KKMM’s Best Innovation Award 2013 Winner for Best of e-Inclusion and e-Community ~ MSC Malaysia APICTA 2011 Winner of Technology Leadership Category ~ FutureGov Awards 2013 Malaysia

  21. ISSUES AND CHALLENGES 12 / 20

  22. NEW ROLES Life Long Learning Institute by National Library to promote lifelong learning opportunities Librarian as knowledge workers, learning facilitators and information curators

  23. SECOND PHASE • Networks • Standards of data • Security • Framework • Governance • Technology enhancements • Review of SOP • Enriched content • Industry • Engagement • Collection development & • Subject area specialization 2014 • Widened resource sharing & access • Coordination and collaboration • National roll-out for 8 state public libraries • SUSTAINABLE EFFORTS

  24. <<< WAY FORWARD >>> Broadband Take-Up 2015 Awareness 10th Malaysia Plan Attractiveness • Impact Study • Enhance u-Pustaka sevices – Mobile apps. • Strengthen u-Pustaka management and governance • Improve infrastructure and infostructure – • E-Government initiatives – SSO, 1Govnet, Public Sector Data Centre • Enrich digital content • Increase awareness and membership • Strengthen SMEs group 2014 Affordability

  25. <<< WAY FORWARD >>> 2020 Awareness 11th Malaysia Plan • Roll-out to all public libraries • Enrich digital content • Upgrade infrastructure and infostructure • – dedicated network, cloud computing • Enhance u-Pustaka services • Strengthen resource sharing • specialised collection development • consortium subscription • Increase awareness and membership Attractiveness 2016 Affordability

  26. CONCLUSION Conduit for lifelong learning 1. Digital environment Progressive development – Digital Malaysia More creative, analytic & facilitative 2. Strategy 3. New Roles • ICT Strategy – National Library Network & cloud facility • Nationwide – u-Pustaka • Sharing digital content • Central agency role • Relevance in the new digital society & economy • Lifelong learning • Big data & Open • Govt. Initiative Expertise and govt. big data sets

  27. INTERNATIONAL DIGITAL LIBRARY CONFERENCE 8-10 April, Kuala Lumpur http://www.u-pustaka.gov.my THANK YOU …

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