Karen Nelson, Director of Spiritual Care Services,

1. Electronic partners in cultivating spiritual health: charting and surveys Karen Nelson, Director of Spiritual Care Services, Chief of Social Work, Clinical Director Transitional Care, The Ottawa Hospital Vivian Stang, Chaplain, The Ottawa Hospital, CASC Provisional Supervisor

2. Outline Welcome and Introductions Learning Goals The Ottawa Hospital Spiritual health and summary of literature Documenting in the Electronic Health Record Electronic survey of hospital employees Chaplain’s focus group Questions regarding research

3. Learning goals To better understand the benefits and challenges of electronic charting To consider the question of a standardized spiritual assessment template for our profession

4. The Ottawa Hospital

5. Spiritual Care Services team

6. Defining Spiritual Health “A connectedness with self, others, and the sacred that transcends and empowers the self.” (Como, 2007)

7. Summary of Literature Parish Nurses - (Burkhardt, 2009) EHR provides an opportunity to collect and aggregate data related to the spiritual dimension of care and link spiritual care to health outcomes. Use standardized terminology and data collected by check-off lists/drop down boxes which are reliable, valid and measurable. To measure the impact of a spiritual care intervention, researchers can be consulted to design databases CEO’s have no info related to spiritual care or its impact on health outcomes beyond anecdotal evidence.

8. Summary of Literature U.S. Chaplains (Goldstein, 2011) 43/44 hospitals, chaplains have access to the EHR (McCarty, 2011) Use EHR to promote better care by highlighting our work How best to use the EHR to maximize our impact with the larger team? Content: balance substance with brevity EHR communicates with the team why spiritual care is important to the patient’s overall treatment plan (Peery, 2008), EHR reflects value for our work as chaplains Helps us communicate more clearly with rest of the team. As they better understand what we do they appreciate and utilize our services more effectively

9. Summary of Literature U.S. Chaplains Handzo’s (2011) proposed electronic charting template: Spiritual Screening Spiritual History Spiritual Assessment Profile/Diagnosis/Spiritual Treatment Plan Interventions Measurement/Current Assessment/Outcomes

10. Electronic Health Records in Canada Canada Health Infoway is an independent not-for-profit corporation created by Canada’s First Ministers in 2001, and funded by the Government of Canada. According to the Canada Health Infoway Corporate plan, 49% of Canadians now have electronic health records [in 2011] with the goal of ensuring 100% of Canadians have records in this format by 2016[i]. [i] Canada Health Infoway. “2011-2012: Summary Corporate Plan”, https://www2.infoway-inforoute.ca/Documents/Infoway_Sum.Corp.Plan.2011-2012_EN.pdf. Retrieved April 19, 2011.

11. Electronic Health Records at TOH vOacis and experience from Social Work Spiritual Care template based on different assessment models Jan. 2012 spiritual care assessments posted In 2012-2013, 7 chaplains, 1 teaching supervisor, & 11 intern chaplains completed 1018 spiritual care initial assessments & posted them on the patient’s EHR Typing and voice recognition software

12. Spiritual Care Initial Assessment Reason / Source for Referral: Personal / Spiritual History: Spiritual-Religious-Cultural Practices / Rituals: Spiritual / Emotional Status: Spiritual Support / Interventions: Outcomes: Spiritual Care Plan: (signature)

13. Spiritual Care Summary of Involvement Source for referral: Patient Nurse Social worker Patient’s family Physician Other: Contact with: Patient Patient’s family Other: Personal/Spiritual/Religious History/Rituals: Spiritual/Emotional Status: Spiritual Support / Crisis Intervention: Prayer Confession Baptism Sacrament of the Sick Communion Confirmation Other: Outcome: Spiritual Care Plan: Follow up Other: Referral to: [signature]

16. Soliciting feedback via electronic survey To solicit feedback from our inter-professional colleagues about our new practice www.fluidsurveys.com

17. One electronic survey question What was helpful about the spiritual care assessments on vOacis? Common location to be informed that a pt’s needs were being met Provided useful information about the patient’s spiritual values and emotional state More thorough and useful Answered questions that I had, more in-depth information of what the patient needs. Allowed me to formulate nursing interventions.

18. TOH Chaplain’s focus group • Question 1: What do you like about our practice of posting our spiritual care assessment on vOacis? - increased exposure and understanding of Spiritual Care - expands readership of assessments, more accessible - education about what we do is key - triggered more consults - provides access to previous notes when pt is readmitted - continuity of care has improved between chaplains - a quality improvement project

19. TOH Chaplain’s focus group - assessments are patient-centered and inter-professional colleague centered - legible, faster, portable, thoughtful - more efficient and effective care - more customized care - standardized assessment increases predictability and standardization of care - while on vOacis, I inform myself about the patient’s medical background

20. TOH Chaplain’s focus group Question 2: What benefits do you think electronic charting brings to your personal practice as a chaplain/priest, our SCS dept, and TOH? Helps to professionalize chaplains Improved communication with staff ie: priest has already come in to do SOS All positive feedback from staff

21. Questions regarding research Do we want to capture spiritual care data in a format that allows for data extraction and outcome research? Do we want to capture data on the impact of spiritual care? By measuring spiritual distress at Time 1 and Time 2? Do we want to partner with nurses or other hcp’s in research that links spiritual health to overall health outcomes?

22. Conclusions on electronic charting A work in progress A way to communicate with the team that spiritual care is important to the patient’s overall treatment plan As we educate others on the value of our work and the readership increases, our services will be used more effectively.

23. Bibliography Burkhart Lisa, Androwich I. Measuring spiritual care with informatics.Advances in Nursing Science. 32(3): 200-10, 2009 Jul-Sep. Burkhart Lisa.A click away: documenting spiritual care.Journal of Christian Nursing, 2005 Winter; 22 (1). Burkhart Lisa. Integration: A documentation system reporting whole-person care, in Iowa Intervention Project: Nursing Outcomes Classification, S. Moorhead, M. Johnson and M. Maas, ed. (St. Louise: Mosby, 2004) pp. 796-802. Cadge, Wendy, Paging God: Religion in the Halls of Medicine. Chicago: University of Chicago Press, 2012. Como, June; Spiritual Practice; A literature review related to Spiritual health and health outcomes.; Holistic Nursing Practice, vol. 21 (5) Sept/Oct. 2007, 224-236. Goldstein HR. Marin D. Umpierre M. Chaplains and access to medical records.Journal of Health Care Chaplaincy. 17(3-4):162-8, 2011. Handzo, George, A standard System for Charting Spiritual Care in electronic Medical Records in Plainviews, 1/5/2011 Vol. 7, No.23. Hatcher, Irene; Enhance pathways to make patient central focus.Hospital Case Management. 9(4):64, 50, 2001 Apr. McCarty, Cassie, From Check-box chaplain to Dictation Diva: Tales from the EMR. In Plainviews, 2/2/2011 Vol. 8, No.1 Peery, Brent, Chaplaincy Charting: One Healthcare Systems Model. In Plainviews. 5/21/2008 vol. 5, No. 8 Peery, Brent, Memorial Herman Hospital, Texas medical centre Documentation model (Texas Teleconference and date) Spirit Chaplaincy software www.spiritforchaplains.com