1 / 8

Navigating RO-to-RO Communication in Healthcare: Challenges and Best Practices

Effective communication between Responsible Officers (ROs) is vital in managing doctors' performance and safety in both NHS and independent sectors. This guide addresses key challenges surrounding RO referrals, doctor resignations during investigations, appraisal issues, and communication mediums. It also highlights scenarios like locum involvement in serious incidents and disputes between NHS and independent practices. Learn how to identify responsible officers, the importance of sharing appraisal outcomes, and strategies for improving inter-organizational communication to enhance patient care and support for healthcare professionals.

julio
Télécharger la présentation

Navigating RO-to-RO Communication in Healthcare: Challenges and Best Practices

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. RO to RO communication – the challenges

  2. Who is the Responsible Officer? • How to find out? • Does the doctor in question know? • GMC? • The other organisation – website? • Deanery

  3. When to communicate • Low level concerns but not enough to refer to GMC? • Doctor resigns whilst investigation ongoing at local level? • Issues with appraisal

  4. How to communicate • Medium of communication • Whether to involve the ELA • Informing the doctor • RO to RO transfer of information form

  5. Challenges • Agency/locum • Doctor without RO • Independent sector to NHS • Doctor leaving the UK

  6. Scenarios • Locum doctor involved in SIRI. Service inform agency of concerns and ask for details of RO. Agency supply details( after some delay) but no response from RO………… ELA informed.

  7. Scenarios • 2. Doctors working in both NHS and Independent sectors. Data supplied from independent practice for appraisal but no sharing of Appraisal Outputs back to Independent sector. Particular problem for GPs in Out of Hours services. How to improve?

  8. Scenarios 3. Doctor in dispute with NHS organisation – limited work in other sector but no communication between organisations as HR issue. Dangers, lack of support for doctor, who does the appraisal etc

More Related