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The Government Manager and Social Media Observations from a Departmental CIO 18 February 2009

The Government Manager and Social Media Observations from a Departmental CIO 18 February 2009. Daniel Mintz dmintz@ourownlittlecorner.com aim: Dgmintz twitter: danmintz 301-332-0717/c. Today’s Topics. What We Did At The US Department of Transportation Who I Turn To Discourses.

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The Government Manager and Social Media Observations from a Departmental CIO 18 February 2009

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  1. The Government Manager and Social MediaObservations from a Departmental CIO18 February 2009 Daniel Mintz dmintz@ourownlittlecorner.com aim: Dgmintz twitter: danmintz 301-332-0717/c

  2. Today’s Topics • What We Did At The US Department of Transportation • Who I Turn To • Discourses

  3. What We Did At The US Department of Transportation • Secretarial Blog • Office of the Chief Information Officer (OCIO) Policy Creation • Research & Innovation Transportation Administration (RITA) Externally Facing Wiki

  4. What We Did At The US Department of Transportation • Facebook Page to Look at Rural Safety • Federal Motor Carriers Safety Administration (FMCSA) Second Life Island – Transportation Nation

  5. Who I Turn To • Guide to Government Web Pages • http://www.usa.gov/webcontent/ • Federal Web Managers Council • http://www.usa.gov/webcontent/about/council.shtml • National Defense University, Information Resources Management College • http://www.ndu.edu/irmc/ • OMB/Federal CIO Council • http://www.cio.gov/

  6. Who I Turn To • Chris Dorobek • http://dorobekinsider.com • National Academy of Public Administration • http://collaborationproject.org/ • govloop • http://www.govloop.com/ • FedScoop • http://fedscoop.com/

  7. Discourses • No, seriously, no-one knows what it means, what the intermediate-state is, what the end-state is, … • What matters is the value-add to your user community, it is of little consequence what value there is to you • Tie at least one pilot/project to the most senior person you can find • I suspect that eDiscovery & records retention will be a lasting issue

  8. More Discourses • It is easier to do something new, than to fix something old • Most citizens want access to correct, consistent information quickly NOT to participate in wiki’s • However, sometimes outside help helps: http://www.appsfordemocracy.org/ • 80% of the value may be searchable information, rather than file cabinet hidden • Television was not radio with pictures, Government 2.0 is not policy documents on the internet

  9. Some More Discourses • The inherent conflict between rules and usage • Peer creation is unsettling • Disruptive but not necessarily democratizing • The rise of the Rasmussen • Beware the spherical elephant • Transparency – what if you are in the shower • Transparency • Integrated • Consistent • Robust

  10. Still More Discourses • IT should not be the lead • This is IT’s chance to be at the table, is there a desire to be there? • It’s the data, stupid (it’s the stupid data?) • Exposing Data: http://dps.dc.gov/ • Standards: XBR, StratML, … • So what the heck is cloud computing anyway

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