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Italcementi

Italcementi. Septembre 2005. Table des matières. VoIP vs IP Telephony Du VoIP à l’IP Telephony Applications à valeur ajoutée IP Telephony : Portfolio Cisco. Table des matières. VoIP vs IP Telephony Du VoIP à l’IP Telephony Applications à valeur ajoutée IP Telephony : Portfolio Cisco.

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Italcementi

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  1. Italcementi • Septembre 2005

  2. Table des matières • VoIP vs IP Telephony • Du VoIP à l’IP Telephony • Applications à valeur ajoutée • IP Telephony : Portfolio Cisco

  3. Table des matières • VoIP vs IP Telephony • Du VoIP à l’IP Telephony • Applications à valeur ajoutée • IP Telephony : Portfolio Cisco

  4. VoIP vs IP Telephony PSTN V V V V IP IP IP IP IP-PBX WAN Data • Voice over IP • IP Telephony VoIP VoIP PABX PABX PABX

  5. Table des matières • VoIP vs IP Telephony • Du VoIP à l’IP Telephony • Applications à valeur ajoutée • IP Telephony : Portfolio Cisco

  6. PBX PBX WAN Toll Bypass PSTN From VoIP to IP TelephonyPhase 1 : Integration at the backbone level Routers with PBX

  7. From VoIP to IP TelephonyPhase 1 : Integration at the backbone level Routers with PBX • Advantages • Communications costs reduction

  8. Customer International cost PBX PSTN From VoIP to IP TelephonyPhase 1 : Integration at the backbone level Routers with PBX Belgium France PBX France Belgium WAN

  9. National cost PBX PSTN From VoIP to IP TelephonyPhase 1 : Integration at the backbone level Routers with PBX Customer Belgium France PBX France Belgium WAN

  10. From VoIP to IP TelephonyPhase 1 : Integration at the backbone level Routers with PBX • Advantages • Communications costs reduction • Exisiting telephone infrastructure unchanged

  11. PBX PBX WAN PSTN From VoIP to IP TelephonyPhase 1 : Integration at the backbone level Routers with PBX Belgium France

  12. From VoIP to IP TelephonyPhase 1 : Integration at the backbone level Routers with PBX • Advantages • Communications costs reduction • Exisiting telephone infrastructure unchanged • Disadvantages • No operational costs reduction • No added value applications

  13. WAN PSTN From VoIP to IP TelephonyPhase 1 : Integration at the PBX level Belgium France PBX PBX

  14. WAN PSTN From VoIP to IP TelephonyPhase 1 : Integration at the LAN switch level Belgium France PBX PBX

  15. WAN PSTN IP-PBX From VoIP to IP TelephonyPhase 2 : Parallel networks Belgium France PBX PBX

  16. From VoIP to IP TelephonyPhase 2 : Parallel networks • Advantage • Smooth migration possible

  17. WAN PSTN IP-PBX From VoIP to IP TelephonyPhase 2 : Parallel networks Belgium France PBX PBX

  18. From VoIP to IP TelephonyPhase 2 : Parallel networks • Advantage • Smooth migration possible • Disadvantages • Complex integration (telephony functionalities) • No operational costs reduction • WAN upgrade eventually needed

  19. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France IP-PBX

  20. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Infrastructure • Centralized PBX

  21. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France IP-PBX

  22. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Infrastructure • Centralized PBX • Cabling

  23. From VoIP to IP TelephonyPhase 3 : Integrated network Desk Computer room Network rack PBX Desk

  24. From VoIP to IP TelephonyPhase 3 : Integrated network Desk Computer room Network rack IP-PBX Desk # outlets / 2 # vertical cables / 2

  25. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Infrastructure • Centralized PBX • Cabling • Operational • Adds

  26. From VoIP to IP TelephonyPhase 3 : Integrated network Desk Computer room Network rack IP-PBX Desk Desk

  27. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Infrastructure • Centralized PBX • Cabling • Operational • Adds • Moves

  28. 250 251 From VoIP to IP TelephonyPhase 3 : Integrated network Desk Computer room Network rack PBX 250 Desk 251

  29. 250 251 From VoIP to IP TelephonyPhase 3 : Integrated network Desk Computer room Network rack IP-PBX Desk

  30. From VoIP to IP TelephonyPhase 3 : Integrated network Desk Computer room Network rack IP-PBX 250 Desk « Extension Mobility » 250

  31. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Infrastructure • Centralized PBX • Cabling • Operational • Adds • Moves • Centralized PBX • Installation (centralized infrastructure and applications) • Communications

  32. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Flexibility • New concepts (virtual desk, home working,…)

  33. Internet WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France IP-PBX

  34. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Flexibility • New concepts (virtual desk, home working,…) • Easy evolution (IP-based) • Additional sites easy integration

  35. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France IP-PBX

  36. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Flexibility • Robustness • Cluster configuration

  37. WAN PSTN Cluster IP-PBX IP-PBX From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France IP-PBX

  38. From VoIP to IP TelephonyPhase 3 : Integrated network • Advantages • Costs reduction • Flexibility • Robustness • Cluster configuration • « Survivable Remote Site Telephony » (SRST)

  39. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France

  40. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France

  41. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France …OR…

  42. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France

  43. WAN PSTN From VoIP to IP TelephonyPhase 3 : Integrated network Belgium France

  44. Table des matières • VoIP vs IP Telephony • Du VoIP à l’IP Telephony • Applications à valeur ajoutée • IP Telephony : Portfolio Cisco

  45. New applications Real Added Value Productivity and customer satisfaction improvment Costs reduction Better infrastructure and WAN management From VoIP to IP TelephonyPhase 3 : Integrated network

  46. Applications à valeur ajoutéeIntroduction • Applications standards • Mobilité étendue • Personal assistant • Messagerie unifiée • Intégration vidéo • Applications personnalisées • IP Contact Center • Développements propres • Applications XML • Applications « third party »

  47. Applications standards Personal Assistant • Appels routés selon des règles prédéfinies • Moment de la journée • Calendrier • Appelant • Transferts des appels sur numéros prédéfinis • Numéro unique • Série de numéros (bureaux, GSM, domicile) • Productivité accrue • Unification de la gestion des appels • Filtrage des appels • Transfert des appels • Fonction de reconnaissance vocale • Accès au voice mail • Composition des numéros par nom • Conférence

  48. Si je suis en réunion et qu’il s’agit de ma femme, transfert au voice mail Si c’est mon patron et que je ne suis pas en réunion, transfert à mon bureau et GSM Si c’est un client, transfert partout Ring Cisco UnityVoicemail Vérifie mon calendrier Ring Tring Ring Ring Ring Ring Cell/PDA Applications standards Personal Assistant IP Network Directory

  49. Applications standardsMessagerie unifiée Ugh! Pager GSM FAX E-Mail Voice Mail Cisco Unity Voice Mail Fax E-Mail

  50. Messagerie unifiée Messagerie aujourd’hui Unified Message Store Voice Mail Email Mail Fax Server Fax Machine VoiceMail Email Fax Fax Système de stockage unique Point d’accès unique pour tout type de messages Systèmes de stockage multiples Pas de visualisation coordonnée des différents messages Applications standardsMessagerie unifiée

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