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Implementing a Social Model of Disability Approach to Service Delivery

Implementing a Social Model of Disability Approach to Service Delivery. Heather Mole. Introduction. Heather Mole Access Services Advisor. Overview. Overview of social model of disability Overview of Universal Design approach Presentation of research and findings

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Implementing a Social Model of Disability Approach to Service Delivery

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  1. Implementing a Social Model of Disability Approach to Service Delivery Heather Mole

  2. Introduction Heather Mole Access Services Advisor

  3. Overview • Overview of social model of disability • Overview of Universal Design approach • Presentation of research and findings • Group work/discussion around the shift

  4. Models of disability • Medical Model Person-focused, their problem, need to be fixed/cured by ‘experts’ • Social Model Society-focused, the person with an impairment is disabled by society (no curb cuts), only paper copy (no digital version)

  5. Adapted from AHEAD Universal Design Initiative Team (2004)

  6. Universal Design (UD) “ The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.” The Center for Universal Design, 1997

  7. Adapted from AHEAD Universal Design Initiative Team (2004)

  8. Research Questions • Changing from one model to another – a success? • Is the whole institution involved? • Are service providers seeing their roles change? • Is Universal Design part of the change? How is it related? • What does the social model of disability approach look like? • What are the main issues and considerations? • What are the challenges and successes?

  9. Emerging Themes • Changing language and changing concepts • Becoming a collaborator • Becoming an expert • Decentralizing • Documenting disability  • Faculty endorsement • Funding • Student Consultation

  10. Recommendations • Education about disability studies, the social model, inclusive education and user-led organizations. • Education about the concept of Universal Design to become experts and resource centres. • Involve the students. • Build networks with faculty, teaching support services, administration, facilities staff and information technology services.

  11. Recommendations • Review literature and publications, the language used when communicating with stakeholders and registration documentation guidelines. • Wherever possible, UD should be presented as one tool for the implementation of the social model and not the sole solution.

  12. Questions & Discussion Heather Mole – heather.mole@mcgill.ca

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