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Building a Successful QA Organization

Building a Successful QA Organization. Agenda. My Background So What? QA Capability Model Putting QA in its Place Q&A Close. Background. Started testing in ’96 Was told to leave QA Left QA Developed a product that redefined the way we did business at Safeco

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Building a Successful QA Organization

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  1. Building a Successful QA Organization

  2. Agenda My Background So What? QA Capability Model Putting QA in its Place Q&A Close

  3. Background • Started testing in ’96 • Was told to leave QA • Left QA • Developed a product that redefined the way we did business at Safeco • Was given my choice of assignments and reentered QA

  4. So what? • QA can become a strategic partner vs. a necessary evil

  5. QA Capability Model • Mission:To ensure quality of software development practices across IT through repeatable processes, efficient use of technology and business acumen

  6. Putting QA in its Place • How many of your orgs look like this?

  7. Putting QA in its Place • How about this?

  8. Putting QA in its Place • And this?

  9. Putting QA in its Place • How did we get there? • Gained Internal (QA) Commitment: • Organized around the discipline; not the reporting structure • Recognized and built on what was good • Inventoried the greatest opportunities • Focused • Gained External Commitment: • Didn’t whine • Executed on measurable improvements • Shared results and led others • Painted a compelling picture

  10. Q&A • What questions do you have?

  11. Close • Define your model for success • String together a lot of small wins • Share the success • Paint a compelling picture • DON’T WHINE! • Kelly Wieland • kellywieland@comcast.net • 206-954-6274

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