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Driving Excellence in Local Services

Explore how to drive excellence beyond national standards in local services. Learn the significance of meeting expectations, aligning services to the local population, and enhancing standards in primary care and substance misuse services.

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Driving Excellence in Local Services

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  1. Driving Excellence in Local Services Beyond National Standards 25/06/2010

  2. Beyond National Standards.. • Nationally set and associated targets • Expectations • Local delivery of services matched to demography • Within primary care: • GPs and shared care agreements • Non-medical prescribers • Community pharmacists

  3. Local Standards • What national standards apply to us? • How can national standards be met locally? • How can ‘the bar be raised?’ • Where is the future for substance misuse services?

  4. Ideas for standards.. • Pharmacological • NMPs in the Pharmacy? • Psycho-social • Brief advice and interventions with collections? • Mystery shoppers in the pharmacy? • Electronic Transfer of Prescription • Controlled drugs

  5. Over to you…

  6. 4 Local Standards 1. 2. 3. 4.

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