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This comprehensive guide dives into effective technical writing strategies, focusing on data capturing techniques and adapting to different learning styles. Explore methods for engaging your audience, including using multimedia (photos, videos, sound bites) and incorporating collaborative tools such as wikis. Learn how to design clear layouts with consistent headers and tables of contents for better organization. The agenda covers practical examples, social media utilization, and hands-on activities to reinforce concepts. Whether for training sessions or documentation, enhance your communication skills and maximize audience retention.
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Technical Writing Made Simple Raj Neogy Argien Consulting www.argien.com
Agenda • Capturing Data • Different Learning Styles • Explain what you are going to do/say • Design & Layout • Examples • Tools • Social Media • Q & A
Capturing Data • Photo – cell phone • Video – cell phone • Sounds bite (mp3, mp4, etc) - Camtasia • Image / graphic • Chart • Small group / group activities • Testing - surveys, forms, opinions, feedback
Explain what you are going to do/say • Tell them briefly what you’re going to do • About a paragraph or two • Tell them the URL • How to login / create password • Use step-by-step patterning • Hold their hand • Include as many non-text items as possible • Show screen capture with an arrow
Design & Layout • Table of contents • Page numbers • Headers • Label graphics/diagram • Consistent • Large enough font • Leave space for note-taking (if document)
Examples • Document • Video • Wiki: A Web site developed collaboratively by a community of users, allowing any user to add and edit content
Tools • Camtasia • Audio & Video / captures your screen • Free trial (mac & pc) • Snagit • Screen grabs • Free trial
Social Media • Facebook – Fan Page • Show them how to post • 1 post a week is digestible • YouTube • 10 minute limit • User Channel • Justin.tv – live streaming • Linkedin - company page • Followers • Post slideshows, papers, links to articles