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Introduction to Lean Six Sigma

Introduction to Lean Six Sigma. Learning Outline. What is Six Sigma The Six Sigma Philosophy Brief History of Six Sigma DMAIC Methodology Define Measure Analyze Improve Control . Why DMAIC is different from other Quality Models Six Sigma Certifications Six Sigma Roles

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Introduction to Lean Six Sigma

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  1. Introduction to Lean Six Sigma

  2. Learning Outline • What is Six Sigma • The Six Sigma Philosophy • Brief History of Six Sigma • DMAIC Methodology • Define • Measure • Analyze • Improve • Control • Why DMAIC is different from other Quality Models • Six Sigma Certifications • Six Sigma Roles • Recap

  3. What is Six Sigma (6σ) Six Sigma (6σ) represents the level of qualitywhen the defects are decreased to 3.4 in 1,000,000 million opportunities Few Examples Out of 1,000,000 parcels a courier company delivers apprx. 999,996 parcels on time while approx only4 are delayed ! Out of 1,000,000 service hours a telecom company’s service are up 999,996 hours while experiencing the down time of only 4 hours!

  4. What is Six Sigma (6σ) • Have you noticed the large sample size – i.e. 1,000,000 ? • What if we don’t have 1,000,000 samples / opportunities …… well lets run few quick tests 150 Opportunities 1,000,000 Opportunities 25,000 Opportunities

  5. Six Sigma Philosophy The quality of the product /service depends on the process used to develop that product/service Six Sigma : • Improves the underlying business process • Is Customer focused • Uses statistical tools

  6. Brief History of Six Sigma Motorola reported $ 16 Billion savings due to Six Sigma Adoption

  7. DMAIC Methodology DMAIC is abbreviation of the 5 key steps required to run Six Sigma projects

  8. Define Phase – Steps & Tools Step Tools

  9. Measure Phase – Steps & Tools Step Tools

  10. Analyze Phase – Steps & Tools Step Tools

  11. Improve Phase – Steps & Tools Step Tools

  12. Control Phase – Steps & Tools Step Tools

  13. How is DMAIC Different

  14. Six Sigma Certification

  15. Six Sigma Roles

  16. Recap Six Sigma : • Improves the underlying business process • Is Customer focused • Uses statistical tools DMAIC is Six Sigma Methodology with following phases : • Define • Measure • Analyze • Improve • Control

  17. Thank you for attending this e-learning module. For any questions , queries and help – join us on the following Linkedin Group

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