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Transforming Healthcare Leadership: Lessons Learned and New Approaches

Discover the journey and insights of Michael Gardam from top hospitals in Canada on effective leadership in healthcare. Learn about identified tensions, hand hygiene challenges, and the innovative approaches for success.

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Transforming Healthcare Leadership: Lessons Learned and New Approaches

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  1. If what you are doing isn’t working…try something else Michael Gardam University of Toronto

  2. “Insanity: doing the same things over and over again and expecting different results.”

  3. How I got to where I am now

  4. Vancouver General Hospital, Kelowna General Hospital, Joseph Brant Memorial Hospital, Trillium Health Centre, Toronto East General Hospital

  5. Interviews: Identified Tensions

  6. F L O RONT INE WNERSHIP

  7. How to get here? From here?

  8. The Hand Hygiene Hurdles 12

  9. Our new approach • Clear top down leadership to set expectations • Transparent audit and feedback • Programs expected to meet targets, but not given a roadmap • Frontline engagement, including physicians • No “one size fits all” strategy

  10. “You must be the change you wish to see in the world”

  11. michael.gardam@uhn.ca

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