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Streamlining Operations at CG Computers: A Database Proposal for Enhanced Efficiency

This proposal outlines a comprehensive database solution for CG Computers, an Apple Authorized Premium Reseller in Malaysia. With over 20 stores and more than 300 employees, the proposed database aims to address key business challenges such as software slowdowns, employee scheduling, and performance tracking. By designing a user-friendly interface, this database will facilitate access to critical reports on employee performance, sales, and inventory, ultimately enhancing shareholder value, managerial efficiency, and customer satisfaction.

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Streamlining Operations at CG Computers: A Database Proposal for Enhanced Efficiency

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Presentation Transcript

  1. Switch™ MGS351 Group 5 Database Proposal www.buffalo.edu/~merritts

  2. Apple Authorized Premium Reseller • CG Computers SdnBhd (Malaysian Company) • Over 20 stores across Malaysia • More than 300 employees • Filemaker Pro Company Background

  3. Entrusted Part Time Sales Crew • Administer the outlet • Exposed to the company database • Ability to troubleshoot problems and provide solutions encountered Business Expert

  4. Internet connection • Hand written copies • Software slowdown and unresponsive • Peak hours • Employees’ reachable contacts • Shift exchanges and substitutes Business Problems

  5. Proposed database’s objectives: • Increase company’s shareholder value • Increase managerial value • Increase supplier value • Increase customers satisfactory • Increase productivity level • Compliance of decisions made with organizational goals Business Values

  6. Database Design

  7. Database Design

  8. Database Design

  9. Database Design

  10. Database Design

  11. SIMPLE USER FRIENDLY User Interface Design

  12. Project Demonstration

  13. Employee Contacts Report • Employee Sales Performance Report • Employee Service Ratings Report • Inventory Report • Popular Products Report Reports

  14. Database is designed for all levels of employees • Future decision making references • Solves employees’ work schedules • Job assignments and rotations Conclusion

  15. The End

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