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Transforming Print Management at UW: The MPS Program Overview

Discover the University of Washington's Managed Print Services (MPS) program, initiated in 2010 to streamline printing operations and reduce costs across campus. With a strategic partnership with Ricoh, the MPS program addresses challenges such as device overabundance and high energy costs while complying with state mandates for paper reduction. Through an efficient assessment process, departments can expect significant savings, improved data security, and standardized models. Join the 50+ departments already benefiting from this innovative program.

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Transforming Print Management at UW: The MPS Program Overview

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  1. UW Managed Print Services MPSMEASURE / MANAGE / SAVE Katy Folk-Way, Creative Communications, kfolk@uw.edu Carla Helm, Procurement Services, chelm@uw.edu MPS website: http://f2.washington.edu/mps/home

  2. History • Initial “Printopia” Lean Team formed in 2010 to address challenges: • Numerous suppliers/invoice problems • 1,600 copiers/16,000 printers • No standardization • Unmanaged devices • Paper reduction mandate from state • Obsolete toner cartridges • Energy costs • RFP issued 2012 • Contract awarded to Ricoh Feb. 2013

  3. UW Goals • Reduce number of devices on campus • Reduce environmental impact • “Hard” cost savings by leveraging UW’s volume • “Soft” cost savings by simplifying process • Strategic relationship with single supplier • Campus-wide program

  4. How the Program Works • Contact MPS team  MPS website • Set up time to perform assessment of printing/copying environment • Gather data • Ricoh sends proposal based on assessment • Dept reviews proposal • Dept signs order form (4 year term) • “Cost per copy” program – no more leases • Bill monthly through ISD process (no p.o.)

  5. Benefits to Campus Departments • Lower cost over traditional lease (25% savings) • Standardized models • Ricoh manages devices • No more obsolete toner cartridges • Simpler process – no P.O. needed! • Fewer devices to manage (consolidation) • Improved data security • Flexibility to make changes if situation changes

  6. Progress Made • MPS Website • Intake process through website • Billing process through MPS – no need to create PO’s • 50+ department assessments completed • 180 devices placed • Measurable “hard” cost savings of 30%

  7. Before…

  8. After...

  9. Resources MPS website: http://f2.washington.edu/mps/ Contacts: • MPS Team email: uwmps@uw.edu phone: 206-543-3233 • Carla Helm, Contract Manager chelm@uw.edu phone: 206-543-8056 • Armand Bulaoro, MPS Administrator, almond@uw.edu phone: 206-543-3233 • Becky Monette, Ricoh Account Executive, becky.monette@ricoh-usa.com phone: 253-686-1459

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