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QA For Web Sites: Implementing QA

This presentation discusses the critical importance of Quality Assurance (QA) in web services. It outlines the problems experienced on websites and the need for systematic QA procedures. The presentation highlights various testing tools and their limitations, and emphasizes the necessity for documented policies. It addresses different motivations for embedding QA—whether mandated by funding bodies or chosen for the organization's benefit. The next steps involve creating personal action plans to implement QA practices effectively in daily operations.

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QA For Web Sites: Implementing QA

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  1. Talk 7 http://www.ukoln.ac.uk/qa-focus/presentations/ili-2004/ QA For Web Sites:Implementing QA Brian Kelly UKOLN University of Bath Bath Email B.Kelly@ukoln.ac.uk UKOLN is supported by:

  2. Review • We have: • Discussed the various problems we may experience on our Web sites • Recognised that problems can now affect mission-critical services • Looked at various testing tools and procedures • Discovered that tools may have limitations • Identified the limitations of testing and QC • Outlined the need for QA – documented policies and systematic compliance procedures How do we ensure that we embed QA in our working practices?

  3. Next Steps • Our next steps could be: • Embedding QA because we have to • Embedding QA because we want to • Ignore QA

  4. QA Is Mandated • We may find that funding bodies mandate projects to implement QA procedures • This is happening for JISC programmes • This helps JISC to: • Ensure value for money for its funding • Protect public investment • Help to ensure that project deliverables are interoperable with (a) other projects and (b) other programmes Compliance with eGIF may require QA implementation Compliance with accessibility legislation may require implementation of QA (cf. organisations must take ‘reasonable measures’

  5. QA Is Chosen • You may recognise the benefits of QA and wish to implement QA in your organisation • Challenges: • Convincing others • Justifying time and effort • …

  6. Ignore QA • You may decide: • Workshop was interesting, but ideas aren’t relevant • It’s somebody else’s problem • It’s sees to costly to implement • Inertia rules • My new CMS will solve all our problems • We’re moving to XML, and that will solve all our problems • Workshop was a waste of time, learnt nothing, ideas flawed, …

  7. Personal Action Plans • Please complete the personal action plan handout • This is for your own use – but feel free to share any comments you think may be useful to others

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