Collaborative Clinical Conversations: Options, Ideas and Solutions

1. Collaborative Clinical Conversations:Options, Ideas and Solutions SPDG Spring Institute Jim Rickabaugh May 20, 2014

2. Presentation Goals • Reinforce what you are doing • Remind of what you may have forgotten • Introduce some new ideas and strategies

3. Overview • Key Skills and Building Blocks for Effective Collaboration • Processes to make the most of collaborative conversations • Integration and application to support your work

4. Warm- Up Activity I Choose “C”

5. Efficacy • Self “Self-efficacy is the belief in one’s capabilities to organize and execute the sources of action required to manage prospective situations.” Bandura, 1986 “Whether you believe you can do a thing or not, you are right.” Henry Ford

6. Efficacy • Self • Collective “A shared belief that by working together we can make a difference.” Goddard, 2003

7. Efficacy • Self • Collective • Academic Optimism “Collective teacher efficacy is the perceptions of teachers that the faculty as a whole can execute courses of action required to positively affect student achievement.” Hoy, 2006

8. “Collective efficacy has a greater effect on student achievement than does socioeconomic status.” Smith, Hoy and Sweetland, 2001

9. Impacts on Efficacy Beliefs • Mastery Experiences • Vicarious Experiences • Social Persuasion • Emotional Arousal/Affective State

10. Resilience More than “It can take a licking and keep on ticking.”

11. Resilience • Adaptation • Transformation • Persistence • Grit

12. Adaptive Thinking vsGenerative Thinking

13. Understanding and Responding to ConflictJohnson and Johnson 1995

14. Conflict Involves Two Elements Relationships Goals/Interests

15. How We Respond Depends on What We Value in the Situation High goal pursuit/low relationship value = force Low goal pursuit/low relationship value = withdraw Low goal pursuit/high relationship value = accommodate High goal pursuit/high relationship value = confront Moderate goal pursuit/-moderate relationship value = compromise

16. Conflict Preferences

17. Power of Clinical Teams • Build on individual skills and collective assets • Engage in useful team behaviors • Employ effective processes

18. Five Dysfunctions of a TeamPatrick Lencioni

19. The Five Characteristics of an Effective Team (Adapted from Lencioni) Attention to Results Embracing Accountability Willingness to Commit Healthy Conflict Abundance of Trust

20. Collaborative Clinical Conversation Approaches • Consensus and divergent thinking • Routine and heuristic approaches • Veteran and novice perspectives • Relationships and goals balance • Information and expectation driven communication

21. Application Activity “Failure is not an option”

22. Analysis • Consensus and divergent thinking • Routine and heuristic approaches • Veteran and novice perspectives • Relationships and goals balance • Information and expectation driven communication

23. Team Activity: Building a ModelHow do you see the pieces fit together? • Create a graphic • Draw a picture • Develop a narrative • Use your idea

24. Practice:How can you employ what was discussed today?Collaborative Clinical Conversation Use your model to discuss how you can prepare to implement the Teacher Performance Assessment (TPA) What have we learned? What can we apply/use? What do we still need to learn? What steps can we take?

25. Report Out and Wrap Up