1 / 29

Schedule for Today

Schedule for Today. Cross-cultural communication Presentation - Anxiety/Uncertainty Management Theory (including Uncertainty Reduction Theory) Discussion Genderflect Theory Analysis. Question?. What is culture? Define it,. Culture.

karl
Télécharger la présentation

Schedule for Today

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Schedule for Today • Cross-cultural communication • Presentation - Anxiety/Uncertainty Management Theory (including Uncertainty Reduction Theory) • Discussion • Genderflect Theory • Analysis

  2. Question? • What is culture? Define it,

  3. Culture • Culture is a socially constructed and historically transmitted pattern of symbols, meanings, premises and rules. • It does not • necessarily • involve race.

  4. Comparing Cultures • 1. Power distance • 2. Masculinity (defined sex roles) • 3. Uncertainty Avoidance • 4. Individualism

  5. Power Distance • 1. Accept that power distribution is unequal.

  6. Masculinity • 2. Clearly defined sex roles and male values of success and $ dominate.

  7. Uncertainty Avoidance • 3. The extent to which people are threatened by ambiguity and create institutions or beliefs to avoid it. • US – low Japan – Extremely high

  8. Individualism • The extent to which a person values individualism over trading that for loyalty.

  9. Individualism vs. Collectivism • Most important. • Manifests in a different type of communication.

  10. Individualistic • Low context – high content. • Meaning is in the ‘code’ (language)

  11. Collectivist • High context – lower content. • Much of meaning is in physical context and within the person.

  12. Issue • When someone from a collectivist culture and someone from an individualistic culture try to communicate. • Opportunities for misunderstanding increased significantly.

  13. Presentation • Anxiety/Uncertainty Management Theory (including Uncertainty Reduction Theory)

  14. Effective Communication • If misunderstanding can be minimized. • If meaning attached by receiver is similar to that of sender. • Significant issue in cross-cultural communication.

  15. Differences in terms • Uncertainty – cognitive – doubts about ability to predict outcome of a encounter with strangers.

  16. Anxiety – affective (an emotion)

  17. Relationship between terms • They tend to vary as one – as one goes up, so does the other, for most people.

  18. Relationship to cultural differences • The bigger the gap, the higher the uncertainty and anxiety. • For two people from collectivist versus individualistic cultures respectively, high uncertainty and anxiety.

  19. Some is good • You need to feel some uncertainty and anxiety to make you go to the effort of communicating effectively. • If you feel too much, you will withdraw and feel as if it is impossible and therefore, not worthwhile.

  20. Unconscious incompetence. • 1. We misinterpret other’s behavior and are not even aware of it. • Typical naïve American.

  21. Conscious Incompetence. • 2. We know we are misinterpreting but we don’t care. • The classic ‘ugly’ • American.

  22. Conscious Competence • 3. Mindfulness – We think about our communication and constantly try to improve it.

  23. Unconscious Competence • 4.We have developed our communication skills to the point we no longer have to think about it.

  24. Key to take away • People from other cultures communicate differently. The more you can practice mindfulness, the better.

  25. Genderflect Theory • This is intercultural communication because men and women communicate differently.

  26. Gender versus Sex • Sex is a biological fact. • Gender is a societal role.

  27. Men and Communication • Desire for Status and Power • Report rather than rapport • Comfortable with confrontation

  28. Women and Communication • Interested in connection instead of power. • Rapport rather than report. • Not comfortable with confrontation.

  29. What does that mean for us? • Practice mindfulness – you are in essence dealing with another culture. • Remember, culture is not based on race but rather on a set of symbols, meanings, premises and rules.

More Related