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Virtual Office

GROUP 10: Cameron Weaver Elizabeth Gratale Katie Bennett Casey Dunlevie. Virtual Office. How much do flexible work arrangements improve employee productivity? Or do they?. Virtual Office Workers. Traditional Office Workers. SKIT. Casey Dunlevie. Elizabeth Gratale. Cameron Weaver.

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Virtual Office

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  1. GROUP 10: Cameron Weaver Elizabeth Gratale Katie Bennett Casey Dunlevie Virtual Office How much do flexible work arrangements improve employee productivity? Or do they?

  2. Virtual Office Workers Traditional Office Workers SKIT Casey Dunlevie Elizabeth Gratale Cameron Weaver Katie Bennett

  3. Agenda: • What is a virtual office? • Advantages • Disadvantage • Conclusion Virtual Office Advantages Disadvantages Conclusion

  4. What is a Virtual Office? • Definition: “mobile or work environment equipped with telecommunication links and basic office furniture, but without a fixed office space”-Business Dictionary Virtual Office Advantages Disadvantages Conclusion

  5. Increase in Teleworkers in U.S.

  6. What is a Virtual Office? • Forms • Hoteling/shared offices • Satellite offices • Home office • Telecommuting Virtual Office Advantages Disadvantages Conclusion

  7. Hoteling: • Maximize office space • Reserve space or set up permanent hours • Can be customized • Ernst & Young: employees were out of the office 3 or 4 times a week. Virtual Office Advantages Disadvantages Conclusion

  8. Satellite Offices: • Network of smaller offices • Suburban locations • Deloitte & Touche: SmartSpace Program Virtual Office Advantages Disadvantages Conclusion

  9. Home Office: • Designated space • New construction of homes • Equipped with right technology • Organized

  10. Home office: Not this… This…

  11. Telecommuting: • Working from anywhere • Always connected with technology Virtual Office Advantages Disadvantages Conclusion

  12. Laptop Docking station Cell phone with e-mail Scanner Video camera High speed Internet Software Regus Officescape Google Docs Instant messaging Web conferencing TelePresence Technology:

  13. 2007 Survey of 200 users of Web Conferencing Technology

  14. For Students • How many use Blackboard? • How many have taken an online class? • How many have taken a class with a live feed of a professor in another location?

  15. Advantages: • Business • Employee • Environment Virtual Office Advantages Disadvantages Conclusion

  16. Business Advantages: • Increased productivity • Reduced absenteeism by 50% • Cost-efficiency • Employee Retention • Broadens labor market Virtual Office Advantages Disadvantages Conclusion

  17. Cost Efficiency of AT&T’s First Shared Offices in Morristown, NJ: Virtual Office Advantages Disadvantages Conclusion

  18. Employee Advantages: • Improves quality of life • Flexible hours • Balanced lifestyle • Healthier • Reduces stress Virtual Office Advantages Disadvantages Conclusion

  19. Case Study • IBM Teleworkers: • “I enjoy coaching my daughter’s soccer team at 3:30 in the afternoon.” • “I can finally eat breakfast with my family for the first time in 15 years at IBM.” Virtual Office Advantages Disadvantages Conclusion

  20. Employee Advantages: • Saves money • Opportunities for mothers and people with disabilities Virtual Office Advantages Disadvantages Conclusion

  21. Environmental Advantages: • Reduced need for transportation • Pollution • Reduced by >4,500 pounds of CO2/year in Arizona • Fuel consumption • Reduced by 250 gallons/employee/year in Arizona Virtual Office Advantages Disadvantages Conclusion

  22. What are some disadvantages of Virtual Office?

  23. Disadvantages • What are some disadvantages to the virtual office? • Lack of face-to-face interactions • Blurry line between work life and home life • Temptation of slacking, becoming unprofessional • Lack of cohesion and unity with the company Virtual Office Advantages Disadvantages Conclusion

  24. Lack of face-to-face interaction: • Better to take care of business immediately and in person • Avoid e-mail chains and phone tag • Stifles creativity and idea creation • Prevents interoffice camaraderie If you didn’t work in an office, you’d be missing out on this… Its Getting Hot in Here: Scranton Style Virtual Office Advantages Disadvantages Conclusion

  25. Case Study • Advertising Agency. Employees were concerned… • How do people know how hard I’m working? Virtual Office Advantages Disadvantages Conclusion

  26. Case Study • Advertising Agency. Employees were concerned… • “How do people know how hard I’m working?” • “How do I overhear the important things, since no one bothers to tell me anything?” Virtual Office Advantages Disadvantages Conclusion

  27. Case Study • Advertising Agency. Employees were concerned… • “How do people know how hard I’m working?” • “How do I overhear the important things, since no one bothers to tell me anything?” • “I’m afraid of being out of touch.” Virtual Office Advantages Disadvantages Conclusion

  28. Blurry line between work and home: • Not a sense of “I leave my work when I leave at 5pm.” • Feel “on duty” even around family members • Company's exploitation of workers' free time Virtual Office Advantages Disadvantages Conclusion

  29. Case Study • IBM Teleworkers: • “Even vacation time blends into work time unless I go somewhere.” • “I am always at work… between 5 a.m. and midnight, seven days a week.” • Unintentionally long hours, fewer external cues to stop Virtual Office Advantages Disadvantages Conclusion

  30. Temptation of Slacking • Slovenliness • Set your own schedule-- “This can wait until later.” • Less monitoring of employees Virtual Office Advantages Disadvantages Conclusion

  31. Lack of cohesion and unity: • Lack of shared office space and experiences • No dress code • Other office artifacts: logos, notepads, etc • Wiesenfield: “Virtual employees are the least likely to be exposed to organizational factors that have traditionally strengthened member identification.” Virtual Office Advantages Disadvantages Conclusion

  32. Eat Your Candy and Watch This: • Good Office Worker vs. Bad Office Worker

  33. When calculated, the statistics for the benefits versus drawbacks come out roughly the same….

  34. Conclusion: Our Opinion • Each company and personality differ in what works • Generation discrepancy as generation X and Y enters the workforce • Personal responsibility and work habits determine which method is better Virtual Office Advantages Disadvantages Conclusion

  35. Katie Bennett Elizabeth Gratale Virtual Office(Remember we gave you candy..) Cameron Weaver Casey Dunlevie

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