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Discover the groundbreaking advancements in M2M technology shared during the iDigi Device Cloud Platform conference. Explore how our commercial-grade, easy-to-use, reliable, scalable, and secure platform enhances device and data enablement. Uncover commercial drivers like improved customer service, operational efficiencies, and new revenue streams. With any device and application capability, you'll learn about our RESTful web services, data reporting, remote control, and device management across various platforms, ensuring enhanced customer experiences and seamless operations.
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iDigi Device CloudPlatform M2M Evolution Conference January 2013 Rob Faludi
Upgrade Your World • Easy, Reliable, Scalable and Secure • Commercial Grade • Data and device enablement platform
Upgrade Your World • Commercial Drivers: • Better Customer Service • Efficiencies • Recurring revenue streams
Upgrade Your World Any Device, Any Application, Anywhere …
Upgrade Your World Any Device, Any Application, Anywhere … Any Device
Any Device • Data reporting • Remote control • Device management
Any Device • Small software client • C, Android, Python, Java • Microcontrollers, Linux & Windows (and more…)
Upgrade Your World Any Device, Any Application, Anywhere … Any Application
Any Application • Secure RESTfulWebservices • Specific APIs for Mobile, Monitoring, Energy, Device Management • Push and Pull
Any Application • Expanding application platform drivers and sample code • Device Connector for Force.com • Google Applications
Upgrade Your World Any Device, Any Application, Anywhere … Anywhere
Anywhere • Optimized for low data and low power • Data via HTTP, TCP, UDP or Short Message (SM) • Crosses firewalls, routers and subnets • Cellular subscription management
Platform • Data Access • Protocol Translation • Direct or Cached • Data Streams Storage • Console for … • Configuration and Firmware • Grouping • Alarming • Commissioning
Platform • Growing Global Platform • 2 million devices* • 2,200 transactions*per second and growing • Security – • ISO 27001 controlled system • Continuous security monitoring *Tested and verified
New to iDigi: The SocialMachine® Carrier Management
Platinum Salesforce Partner The Social Machine®
The Social Machine® CONNECT GATHER & MANAGE BUSINESS PROCESS IMPROVEMENT The SocialMachine® Asset Tacking Customer Portal Predictive Service Field Service Management
Driving Business Process Outcomes • Service • Remote Service • Predictive Maintenance • Enhanced Customer Service The Social Machine® • Operations • Consumables • Asset Tracking • Order Management • Finance • Warranty Management • Billing & Point-of-sale Payment • Engineering • Software Management • Product Design/PLM 18
Use Case Problem:A customer’s spa pump overheats! Tech Support Dealer Mobile Field Service
Demonstration M2M Evolution Conference October 2012 my.idigi.com status.idigi.com
Application Case Study M2M Evolution Conference October 2012
M2M Use Case – Vending* * Note – Vending machine type and some business parameters modified to protect actual customer privacy
M2M Use Case - Vending • Solution: • Optimized and audited pick-up, provides maintenance alerts and remote reset • Module to monitor coins, run cycles and control circuit breaker • iDigi stores readings, aggregates data, provides notifications
M2M Use Case - Vending • Costs: • Cellular and Control hardware cost: < $140 per site • Monthly SaaS fees with cellular data: < $5 per site
M2M Use Case - Vending • Business Impact for 25,000 machines
Summary • Upgrade Your World • Commercial Grade • Easy, Reliable, Scalable and Secure • Any Device, Any Application, Anywhere