Business expansion through training and development

1. Business expansion through training and development

2. Introduction to Aldi • Leading retailer – 8,000 stores worldwide • Emphasis for customers on high quality products and value for money • To keep prices low, operational focus is on: • internal efficiency • effective sourcing of products

3. Training Provides knowledge and skills Increases effectiveness in the job Enhances motivation Development Builds the organisation’s long term capabilities Helps to make the workforce more adaptable Value of training and development

4. Identifying training needs • Rapid expansion means Aldi has a skills gap. • Workforce planning identifies numbers and skills needed now and in future • Enables schedule of recruitment and/or training needs • Job descriptions match skill sets to personal attributes

5. Interview and assessment stages identify suitable applicants Matching job requirements against skills and abilities Recruits expected to make contribution to business from outset Induction training provides overview of company Selecting the right people

6. Training whilst working Store managers act as trainers Effective as it is specific to the job and requires no time away from work On-the-job methodologies include: Coaching - instruction from an experienced person Mentoring - guidance and personal support Job rotation - to learn difficult tasks ‘Sitting with Nellie’ – i.e. learning from a colleague On-the-job training

7. Carried out off-site, at training centre or college Incurs costs of training, plus loss of working time Useful for: Specialist skills, e.g. for new equipment Transferable skills, e.g. influencing/ negotiating Increasing motivation and productivity Off-the-job training

8. Training for young people in Store Assistant role Offers NVQ Levels 1-3 in Retail Provides progression to Deputy Manager and Assistant Store Manager roles Ultimately can lead to promotion to Store Manager role Aldi apprenticeships

9. Focuses on personal growth as well as skills Option to undertake qualifications Secondments for graduates Managed by setting personal goals and development plan Measured through appraisal between person and line manager Makes individuals more flexible and valuable Development

10. Aldi Retail Placement scheme • 1-year placement - open to university students • Hands-on working experience • Provides opportunity to apply for Aldi’s area management training