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Principles of Law

Principles of Law. Group 11 Maud Diederen Catalin Dragomir Pauline Even Eduardo Gavilanes-S. How are consumers protected when they buy online ?. Introduction. Risks when consumers buy online  Scams Advices for a consumer before buy online  Delivery  Seller

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Principles of Law

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  1. Principles of Law Group 11 Maud DiederenCatalin Dragomir Pauline Even Eduardo Gavilanes-S. How are consumers protected when they buy online?

  2. Introduction • Risks when consumers buy online  Scams • Advices for a consumer before buy online  Delivery  Seller  Payment method  Conditions …

  3. France • Protect consumers  PayPal  Withdrawal  Defective product • Obligations for sellers online  Padlock symbol / « https »  Legal mentions

  4. The Netherlands • Protect consumers  Articles 76-78 of the Personal Data Protection Act  Check privacy policy, paying via a secure page, home shopping trade association  Recognize trustworthy businesses • Preventing  Informing consumers  The Netherlands Consumer Authority

  5. Romania • Protect consumers:  ANPC (National Association for Consumer’s Protection) Withdrawal/cancelling the purchase Defective product (wrong order,…) • Obligations for the sites dealing with e-commerce Post on homepage a link/phone nr./contact address  Terms and conditions, specification of the transactions

  6. Ecuador • Protect consumers  E-Commerce law  Protection and Regulation • Preventing and punishment  Prison sentence and fine  Secret or encrypted passwords, magnetic cards,... • Tax adjustments  Cost of over $400  15th June 2012

  7. Conclusion • Prevent, punish Minimize fraud, securities or rights of a person, manipulating or modifying software,... • Awareness of consumer  Check if trustworthy

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