Dan Entwistle

1. Dan Entwistle Leading Change

2. The other day I got out my can-opener and was opening a can of worms when I thought, “What am I doing?!” -Jack Handy, Deep Thoughts (SNL)

3. Dan Entwistle Leading Change

4. Sometimes I feel like the whole world is against me. But deep down I know that’s not true. Some of the smaller countries are neutral. -Robert Orben

5. Dan Entwistle Leading Change

6. Some people cling desperately to the past, Snuggling ever deeper into their comfortable routines to avoid the chilling thought that they might have to change. -Price Prichett

7. Dan Entwistle Leading Change

8. The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic. -Peter Drucker

9. Dan Entwistle Leading Change

10. If you want to make enemies, try to change something. -Woodrow Wilson

11. Dan Entwistle Leading Change

12. People don’t resist change. They resist being changed. - Peter Senge

13. Dan Entwistle Leading Change

15. The Rate of Change Is Staggering

18. Three Modes of Change • IncrementalModest improvements, problem solving • RepetitiveCyclical innovations within a creative system • More Complexity Less • DynamicUncertain path, unclear results, collision of values, • higher than normal risk

19. Stuck Churches: Which Kind Are You? • Institutionalized Church • Voluntary Association Church • Unintentional Church • Us Four and No More Church • We Can’t Compete Church • Decent and Orderly Church • Square Peg in a Round Hole Church • Time Warp Church • My Way or the Highway Church • Chaplaincy Church • The Company Church • Play it Safe Church • Everything for Everyone Church Adapted from Comeback Churches, Stetzerand Dodson

20. When it Comes to Dynamic Change, What Accelerates or Decelerates Positive Change? Accelerators Decelerators

21. When it Comes to Dynamic Change, What Accelerates or Decelerates Positive Change? Accelerators Decelerators

22. What Got You Here Won’t Get You There

23. Two Separate Ways of Doing Things • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

25. Two Separate Ways of Doing Things • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

26. Is it Possible for To Operate a Dual System? • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

31. Step 1: CreateUrgency Big Opportunity

32. Emotional Engagement Too Hot 10 9 8 7 6 5 4 3 2 1 Emergency The Productive Zone Urgency Luke Warm Lethargy “Reason leads to conclusion. Emotion leads to action.” -William Magee Adapted from the Kansas Leadership Center

33. Big Opportunity Create Urgency With A Aligned (identity, mission and values) Rational(why us, why now) Emotionally Compelling (sincere, optimistic, motivating) Memorable(short, clear)

34. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

35. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

36. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

37. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

38. Big Opportunity • Aligned • Rational • Emotionally Compelling • Memorable

39. Big Opportunity Create Urgency With A Aligned (identity, mission and values) Rational(why us, why now) Emotionally Compelling (sincere, optimistic, motivating) Memorable(short, clear) How will you know you’re ready to proceed? When half the people in the room lean forward and raise their hand and want to voluntarily join in.

40. Step 2: Secure the Endorsement of Key Stakeholders

41. Step 3: Set up the Leadership Team

42. Mistake

43. Two Separate Ways of Doing Things • Mature System • Characteristics: • Reliable • Dependable • Expected • Predictable • Features: • Clear policies • Accountability • Consistent communication • Little unsettledness • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging

44. A Dual Operating System • Start-Up System • Characteristics: • Agile • Risky • Conflictual • Experimental • Features: • Informal processes • Voluntary participation • Unforeseen consequences • Emotionally engaging Five Essentials: Initiated and supported with gusto by leaders of the Mature System (especially: Pastor, Staff, Council) Voluntary participation by trusted leaders Freedom to act differently than the Mature System (relinquish typical management controls) Celebrate small “wins” Seek, anticipate and address objections

45. Dan Entwistle Leading Change