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Supporting Collaboration

This chapter explores the importance of collaboration within modern organizations, emphasizing the dynamics of groups, including communities of practice (CoPs) and various team structures. Readers will gain insights into the characteristics of effective groups, including membership, hierarchy, and interaction in both traditional and virtual environments. The chapter features case studies, such as DaimlerChrysler and Boeing-Rocketdyne, illustrating how organizations leverage information technology to enhance collaboration. Overall, it provides a comprehensive view of how collaborative frameworks can transform organizational effectiveness.

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Supporting Collaboration

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Presentation Transcript

  1. Supporting Collaboration Chapter 12 Information Systems Management In Practice 6E McNurlin & Sprague

  2. Introduction The Future: Communities

  3. Teams: the Basis of Organizations • Organizations: Like Hospitals Rather Than Manufacturers

  4. Understanding Groups • Characteristics of Groups • Membership • Interaction • Hierarchy • Location • Time

  5. Understanding Groups • Types of Groups • Authority Groups • Intradepartmental Groups • Project Teams • Interdepartmental Work Groups • Committees and Task Forces • Business Relationship Groups • Peer Groups • Networks • Electronic Groups • Communities of Practice (CoPs) • Network Armies

  6. Understanding Groups • Communities of Practice • Identifying Potential CoPs • Providing a CoP Infrastructure • Measuring CoPs • CASE EXAMPLE: DaimlerChrysler

  7. Understanding Groups • Communities of Practice • Identifying Potential CoPs • Providing a CoP Infrastructure • Measuring CoPs • CASE EXAMPLE: DaimlerChrysler

  8. Understanding Groups • Communities of Practice • Identifying Potential CoPs • Providing a CoP Infrastructure • Measuring CoPs • CASE EXAMPLE: DaimlerChrysler

  9. Understanding Groups • Network Armies

  10. Understanding Groups • CASE EXAMPLE: The Open Source Movement

  11. Systems to Support Collaboration

  12. Systems to Support Collaboration • Supporting Same Time / Same Place Collaboration • The Problem with Meetings • Information Technology Can Help

  13. Systems to Support Collaboration • Supporting Same Time / Same Place Collaboration • CASE EXAMPLE: Burr-Brown Corporation

  14. Systems to Support Collaboration • Supporting Same Time / Same Place Presentations and Discussions • Potential Benefits • Possible Distraction

  15. Systems to Support Collaboration • Supporting Same Time / Same Place Presentations and Discussions • CASE EXAMPLE: HICSS

  16. Systems to Support Collaboration • Supporting Different Place Collaboration • CASE EXAMPLE: Boeing-Rocketdyne

  17. Virtual Organizations • Motivating a Virtual Workforce

  18. Virtual Organizations • Governing a Virtual Organization

  19. Conclusion Collaboration tools change the collaboration process

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