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Educating & Providing Services to Older Adults in the Library

Educating & Providing Services to Older Adults in the Library. By Erin Larucci & Laura Gruschow . American Library Association Reference & User Services Association (RUSA) Guidelines . Supplement: Delicious http:// delicious.com/stacks/view/TH9V2G

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Educating & Providing Services to Older Adults in the Library

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  1. Educating & Providing Services to Older Adults in the Library By Erin Larucci & Laura Gruschow

  2. American Library AssociationReference & User Services Association (RUSA) Guidelines Supplement: Delicious http://delicious.com/stacks/view/TH9V2G RUSA: http://www.ala.org/rusa/resources/guidelines/libraryservices Don’t assume everyone has the same needs “Older Adult” 55+ Years Old Provide information specific to Older Adults Use Surveys Refer patrons Seek them out! Create warm, safe environment

  3. KNOW THE USER! Collaborate & Advertise Be Sensitive Reach out to Users Recognize User Needs BE NICE! Be Courteous Be Respectful

  4. Lifelong Learning Technology empowers users Group users by skill Lifelong learning promotes social interaction Technology is Useful

  5. Evaluating Information Sourcesand Readers’ Advisory Direct users to expert sources

  6. Accessibility Make signs easy to read http://www.nia.nih.gov/ Provide alternative input devices U.S. National Library of Medicine http://www.nlm.nih.gov/ Use 14pt font for written materials

  7. Presentation by Erin Larucci & Laura Gruschow

  8. References • Czaja, S. J., Lee, C. C. (2007). The impact of aging on access to technology. Universal Access in the Information Society, 5 (4), 341-349. • Butcher, W. (2009). Lifelong learning with older adults. APLIS, 22 (2), 64-70. • Forsyth, E. (2009). Readers advisory services for older adults. APLIS, 22 (3), 128-140. • American Library Association. (2008). Guidelines for library and information services to older adults. Reference & User Services Quarterly, 48 (2), 209-212. see also: http://www.ala.org/rusa/resources/guidelines/libraryservices • Hart, T. A., Chaparro, B. S., Halcomb, C. G. (2008). Evaluating websites for older adults: Adherence to ‘senior-friendly’ guidelines and end-user performance. Behavior & Information Technology, 27 (3), 191-199. • Wicks, D. A. (2004). Older adults and their information seeking. Behavioral & Social Sciences Librarian, 22 (2), 1-26. • Freddolino, P., Lee, V. W. P., Law, C. K., Ho, C. (2010). To help and to learn: An exploratory study of peer tutors teaching older adults about technology. Journal of Technology in Human Services, 28 (4), 217-239.

  9. Audio by Laura Gruschow Layout by Erin Larucci Pictures/Photos/Logos by: • Gadgetell LLC & North American Publishing Company (NAPCO) • Barbara Royce • Daily News LA • Guardian News and Media Limited • Yonkers Public Library • National Association of Black Accountants Inc, New York Chapter • Vawny • City of Hanahan, South Carolina • Cable News Network (CNN) • Little Brothers Friends of the Elderly • Virginia Tech • Experience Corps • City of Carlsbad • BlogJunction • PG Publishing Co, Inc • Wordshore • Bright Ideas • Julie Bowers • Your Liberty Electronics • National Institute on Aging • National Library of Medicine • Norton • Down East • CafePress, Inc • New Jersey On-Line LLC • The Melrose Mirror • Kristobaldude • Mansfield University of Pennsylvania • Daily Mail • Demand Media, Inc • AVG • The Global Daily Star

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