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Mobile Data Management (MDM)

Mobile Data Management (MDM). Customer Overview. Mobile Messaging Overview. What is it? At a basic level, it’s email and calendaring on a mobile device, aka smart phone and/or tablet What kind of smart phones/tablets? iOS, Android, Windows 8.1. Mobile Messaging Overview.

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Mobile Data Management (MDM)

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  1. Mobile Data Management(MDM) Customer Overview

  2. Mobile Messaging Overview • What is it? • At a basic level, it’s email and calendaring on a mobile device, aka smart phone and/or tablet • What kind of smart phones/tablets? • iOS, Android, Windows 8.1

  3. Mobile Messaging Overview • How is it done today? • Via Exchange ActiveSync (EAS) • Is there something new? • Yes, AirWatch Mobile Device Management (AW)

  4. Mobile Messaging Overview • Is ActiveSync going away? • No, ActiveSync will continue to be a viable choice

  5. Mobile Messaging Overview • What’s the difference between EAS and AW? • Both enforce OCIO Security Standard • Both integrate with Active Directory, Exchange email, and calendaring • EAS is included in Shared Services Email • AirWatch is an optional fee for service • $5.50 per device per month

  6. Mobile Messaging Overview • What do I get for $5.50? • Active Directory integration • Self service portal (reset passwords) • BYOD content separation (corporate vs personal) • Multi-tenant design • Agency A manages Agency A • Agency B manages Agency B … • Greater device control granularity over EAS

  7. MDM Schedule Overview • CTS Pilot Customer Training 7/21 – 7/25 • Pilot July 28 – September 19 • AirWatch Vendor Training 8/11 – 8/29 • Planned Production – September 30

  8. MDM Schedule - Pilot • Pilot Group 1 July 28 – August 22 • AGR (geographically dispersed) • DES (multiple agency support) • DOC (large) • ECY (iPhone only) • LNI (iPhone only)

  9. MDM Schedule - Pilot • Pilot Group 2 August 25 – September 19 • DFW • DNR • DOR • ESD • LCB

  10. Pilot Expectations • 10 people or less per agency • Test OCIO compliance verification • Test Agency readiness procedures • Device enrollment (staging) • General use, device support, and remote support • Password resets (self-service portal)

  11. MDM Schedule - Production • Service begins September 30

  12. Mobile Data Management (MDM) Questions And Demo

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