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Enhancing Physician Retention: Strategies for Attracting and Keeping the Right Talent

This conference presentation by Craig Fowler, Vice President of Pinnacle Health Group, delves into effective strategies for employing and retaining physicians. It emphasizes the importance of finding the "right fit" for both the organization and the physician. Key topics include setting clear expectations, providing comprehensive onboarding and ongoing support, and crafting employment contracts that incentivize success. The session will also cover the significance of work-life balance, mentorship programs, and the necessity of regular feedback to foster a productive and satisfying work environment.

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Enhancing Physician Retention: Strategies for Attracting and Keeping the Right Talent

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Presentation Transcript

  1. MAPRA Conference 2015 Physician Retention – What does it take to make physicians want to stay? Effective Strategies for Employing and Retaining Physicians

  2. Successful Employment Models Attract and Retain physicians Recruit a physician that is the “right fit” Communicate clear expectations Comprehensive physician onboarding and training Provide physician with ongoing support and feedback Build an employment contract that incents Physicians to succeed and to stay

  3. Right Fit Ask: What is the right fit for your organization? -- Not the usual: MD/DO, AMG/FMG, BC/BE -- Culture?

  4. Clear Communication Begins with the initial conversation Know your position Be clear with job requirements Setting up a thorough itinerary – set expectations and follow-through

  5. On-Boarding and Training They signed the contract, now what? -- Detailed on-boarding process -- Mentor program – not just for residents

  6. Support and Feedback Regular follow-up 30 day, 60 day, 90 day Follow-ups are a 2 way street

  7. Employment Contract Incent the behavior that you desire -- Productivity and Quality -- Quality Metrics -- Competing in a national market for talent

  8. PHG Survey Top Reasons for leaving positions Demand for ‘Work-Life’ Balance

  9. Top reasons for leaving old position • Compensation and lack of professional appreciation • Followed by Workload/call coverage and the desire to advance in career PHG Survey of Physicians Who Changed Jobs

  10. PHG Survey Results – other findings • Increased Importance of Work-Life Balance • Primary motivation for changing positions is desire to be closer to family and friends • Closely followed by better work hours/ work- load and/or the desire to work part time

  11. Summary: What will It Take to Attract Them and Make Them Stay • Build retention into the contract • Review the contract and performance annually • Make sure compensation incents physician to reach your organization’s goals i.e. Quality measures • Recruit the “right fit” • Set clear expectations • Offer comprehensive onboarding • Provide ongoing support and feedback • Develop a win-win Contract realistic to the market to which you’re recruiting

  12. Craig Fowler, Vice President Training, Recruiting & Public Relations Pinnacle Health Group

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