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Introduction – who are we?

Introduction – who are we?. Virtual organisation Set up to use systems and process thinking as a strategic management tool Like minded individuals and partners to provide the necessary expertise Interested in the future and not the past Used to challenging the ‘Status Quo’.

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Introduction – who are we?

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  1. Introduction – who are we? • Virtual organisation • Set up to use systems and process thinking as a strategic management tool • Like minded individuals and partners to provide the necessary expertise • Interested in the future and not the past • Used to challenging the ‘Status Quo’ ‘We do it with you and not to you’

  2. Introduction – what we do ? • The HPO helps clients: • Develop, maintain and improve their business effectiveness • Focused on activity that supports business objectives • Learn, challenge and change for the better. • How ? • By creating win:win relationships • Using a range of innovative, results based, products and services • Supported by systems and process thinking as the business framework • Sharing knowledge as required ‘Create value for and with clients’

  3. Partnerships HPO works in partnership with: BSI Management Systems to deliver auditor training: - Annual programme of events for Process Management Auditing - Public and tailored in-house events BSI Business Information: - 230 workshops 2,500 delegates - Launched Systems and process thinking - 3 books published including ‘ Auditing effectiveness’ Salford University Business School - Creation of standard on Corporate Social Responsibility ‘Our customers are partners ’

  4. Partners and clients HPO Clients include: Accuride International Allen and Overy Astraseal Windows AVX Balfour Beatty Bisley Office Equipment British Standards British Waterways Cigna Coda Scisys Domnick Hunter Dow Corning EDS/Memorex FFP Packaging Solutions Frans Maas General Mills Heinz HUF UK Karcher L’Oreal Lancashire Property Group Network Rail Norton Engineering OKI Technology Palmer and Harvey McLane RAC Raynesway Construction Royal Free Hampstead NHS Rural Payments Agency Siemens Soleco (Florette) South Devon NHS Trust Weeks Consulting Westminster Dredging ‘..and many more organisations from forward thinking start–ups to multinationals ‘

  5. Business results Satisfied customers The market for your products Government policy Manage change Shareholder value Analyse Products The law & other regulations Innovation / inventions Regulatory compliance Environment Demographic & social changes Learn System and process thinking A system is a collection of processes that delivers results

  6. Managing the impact on system and process management Risk Management Performance reviews People Competence Asset management Outcomes / results Inputs Team development Standard implementation Assessment Learn Change ‘Developing the system develops the business

  7. The ‘systems thinking’ journey Systems thinking Management systems development Corporate Governance Corporate Social Responsibility Process based management People skills development Learning and change Real world interventions that change real world businesses

  8. Contact details Web resource centre: www.the-hpo.com Email.Enquiries@the-hpo.com Tel. +44 (0) 1604 470 837 Fax. +44 (0) 1604 510108 34 Booth Lane South Northampton NN3 3EP United Kingdom We are here to help……….please get in touch

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