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The ALCO Partnership focuses on advancing user-centric ICT services through smart cards, which facilitate trustworthy and accessible public services. As we celebrate 25 years of smart card evolution, discussions highlight their role as multi-application tokens that empower citizens anytime and anywhere. Exploring the shift from single-application cards to adaptable solutions reinforces the need for interoperability, security, and user choice. Collaboration between public and private sectors is crucial in building platforms that prioritize citizen needs while navigating potential threats and regulations.
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the ALCO partnership Smart Cards Supporting A Citizen Centric Information Society Alan Leibert Director
the ALCO partnership A Specialist Consulting Organisation
the ALCO partnership Promoting Trust & Confidence in the profitable development of user-facing ICT services
the ALCO partnership Our Domain
Our Domain • The user centric society • Smart cards supporting the citizen • Interoperable ICT services • Anytime, anywhere service provision • Mass market volume platforms • Public services working together with the private sector
The Smart Card • 25 years old • Technology led industry • A solution looking for a problem • Changing now • supporting the Information Society • a multi-application token • new players • market led = profitable opportunities
Single Application Smart Cards • The original proposition (a better magnetic stripe card) • Not cost effective • Well understood value chain • Well understood operational environment • What’s in it for the user? • not much • so why carry it
Multi-Application Cards • A “very useful” card for the user • User centric = user selected applications • New players • New value chain • New platforms
The ICT Access Token • Consistent operation • Easy to use • Provides security and TRUST • Anytime, anywhere (interoperability) • User profile • needs (wheelchair) • preferences (like sport)
What Is ICT? • The Information Society • the Internet • interactive tv • unattended terminals • the mobile phone • kiosks • interoperable terminals • the motor car • the home • the office
The Effect Of ICT • A reduction in traditional methods and services • The disenfranchised • The citizen centric society • The smart card as the key to access ICT services • The need for trust
The Smart Card & ICT • Consistent operation • Easy to use • Provides security and TRUST • Anytime, anywhere (interoperability) • User profile • needs (wheelchair) • preferences (like sport)
The Opportunities • Volume smart card roll-outs • New systems to build • Key volume platforms • Transport • Communications • Financial services • New players & the value chain • Public – private relationships
Threats To Exploitation • Regulation • not enough • too much • Not properly supporting the citizen • Attempt to hijack the value chain • Unwillingness of players to share platform and/or access points • Operators living in the past & not able to understand the big picture
Smart Cards & The Information Society • Smart cards are happening now • The key platforms are: • transport • communications • finance • There is a new value chain and need for new players • Anyone can join in • profit from the opportunity
Questions Thank You alan@alco.eu.com www.alco.eu.com