Karl Dittrich ENQA-board Chair NVAO Thessaloniki, 20 September 2012

1. INTERNAL QUALITY ASSURANCE: Why we need it and how to implement it Karl Dittrich ENQA-board Chair NVAO Thessaloniki, 20 September 2012

2. INTRODUCTION • most countries depend on knowledge • universities are “power houses” of knowledge • universities need “autonomy”, • but have to be “responsive” Internal Quality Assurance: Why we need it and how to implement it - KD - September 2012

3. VISIONS, AMBITION AND STRATEGY • universities need a vision on their own role in society, • but vision and ambition have to be realistic • “Bologna” helps to develop vision and ambition in “European context” • quality assurance is conditional! • internal quality assurance should be part of our daily work • teachers have to be in “the heart” of quality assurance Internal Quality Assurance: Why we need it and how to implement it - KD - September 2012

4. WHAT IT WAS AND WHAT IT MUST BECOME • education has become the responsibility of a team • “teacher” has to behave as “responsible professional” • “teacher” has to behave as “future-oriented professional” - on subject, discipline and profession - on educational issues - on “administrative side” of teaching • good assessment is crucial • internal quality assurance should follow education, not lead/prescribe it! • students are natural and main partners Internal Quality Assurance: Why we need it and how to implement it - KD - September 2012

5. QUALITY CULTURE EIGHT ELEMENTS: • teacher as a future-oriented, responsible professional • responsibility for a programme lies with a team of teachers • the involvement of motivated students • a supportive internal quality assurance system • a critical attitude among all staff • let professional field and alumni participate • maximal openness • unconditional support from university top Internal Quality Assurance: Why we need it and how to implement it - KD - September 2012