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Enhancing Supply Chain Development: Key Insights from Dale Cottongim's Presentation

This presentation by Dale Cottongim revolves around effective strategies in supply chain business development, focusing on the importance of Proper Prior Preparation (PPP), understanding your business, your customer, and your value proposition. Key findings from a 2013 survey highlight quality, cost, and reliable delivery as top customer demands. The session addresses both internal and external supply chain obstacles, emphasizing the need for preparation in a fast-paced market. Moreover, it explores ways to leverage government partnerships and the significance of low employee turnover and community goodwill.

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Enhancing Supply Chain Development: Key Insights from Dale Cottongim's Presentation

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Presentation Transcript

  1. Supply Chain Business Development Dale Cottongim

  2. Presentation Agenda • Commercial Logistics Business Development (BD)

  3. Before • Proper Prior Preparation (PPP) • Know Your Business • Know Your Customer • Know Your Value-Added Proposition • Commercial business is primarily about profit

  4. What The Commercial Customer Wants • Informal 2013 survey including Home Depot, J.B. Hunt, Gartner, Wells Fargo, Proctor & Gamble • And the survey says: • Quality and Cost - #1 • Reliable Delivery • Also important: • Prepared – PPP • Professional • Speed of Response

  5. Value Proposition Considerations • Cost Competitive Work Force • Quality high – in product or service. • Returns low. • Employee Turnover – Low. • Hidden Benefit to Customer – Learn job with continued improvement at no additional cost. • Can be both the manufacturer and fulfillment agent for some products (3PL) • Leverage Government base of work • Unlikely to go out of business

  6. Value Proposition Considerations • U.S.A. Workforce • Community Goodwill/Contributor

  7. Supply Chain Obstacles • External • How does a blind person do……? • Overcome through… • Quality • Back to how does a blind person do that? • Past experiences. • Overcome through….

  8. Supply Chain Obstacles • Internal • Government mandates AbilityOne through AbilityOne. Government is AbilityOne primary source of revenue. Government process is slow. Ergo…. AbilityOne is slow. • Commercial market is not slow! • Overcome through preparation. • Not always organized/prepared to meet commercial marketplace needs.

  9. Contacts Dale Cottongim Consultant, Supply Chain 540-295-1994 Dale.cottongim@gmail.com

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