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Welcome CARF!. to High Point Regional Health System’s Inpatient Rehabilitation Center. Who Are We?. High Point Regional Health System is a 400 bed not-for-profit Community Health System. Our mission is to provide exceptional health services to the people of our region.
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Welcome CARF! to High Point Regional Health System’s Inpatient Rehabilitation Center
Who Are We? High Point Regional Health System is a 400 bed not-for-profit Community Health System. Our mission is to provide exceptional health services to the people of our region. Our values are Teamwork, Compassion, and Cost-Effective Care. Our vision is to be the best health care organization in everything we do – the best place to receive care, the best place to work and the best place to practice medicine.
Our Leadership We are lead by: Jeff Miller, President Martha Barham, Chief Operations Officer TammiMengel, VP Nursing Greg Taylor, Chief Medical Officer John Jeffries, Program Director Sheila Kidder, Program Manager Donnava Smith, Unit Coordinator
About our organization… • Joint Commission Accredited. • Just received our 3rd consecutive ANCC Magnet Hospital designation. • Is a Level II Trauma Center. • Received the Joint Commission's Certificate of Distinction for Primary Stroke Centers • Is accredited by the Society of Chest Pain Centers • Has a cancer program accredited by the Commission on Cancer of the American College of Surgeons. • Has been recognized by the North Carolina Awards for Excellence program on its continuous improvement journey with the Malcolm Baldrige National Quality Program. and…. • Is pursuing it’s 3rd Adult Medical Inpatient Rehabilitation CARF accreditation!
Our Inpatient Rehab Center • 16 bed unit, opened it’s doors in October, 2003. • Average census 13-14 patients • Most common patient types: stroke, hip fracture, general debilitation, neurological conditions, and many others. • Team lead by Dr. John Begovich, winner of the 2010 physician ‘Target Excellence Ambassador Award’ for outstanding patient care and service.
Our Strengths… • Service Excellence (sustained 99th percentile Press Ganey patient satisfaction scores) driven by patient-centered care provided by talented, committed, engaged frontline staff. • Team environment with near zero turnover, historically highest staff satisfaction in our health system. • Accomplishing primary goal, nearly 85% of patients discharged to community setting. • Staff involvement in performance improvement activities, lead by two Lean Six Sigma Green Belts. • Top 10% in nation twice in last four years on Program Evaluation Model (UDSMR) performance – primary outcomes marker. • 75% of full-time nursing staff are CRRN rehab nurse certified by the Association of Rehab Nurses. • Community outreach efforts.
How CARF has touched us… • We’ve expanded our Accessibility. • We’ve reached beyond the walls of our unit to touch our community. • We’ve improved the quality of the services we provide, and how we provide them to better meet the needs of the person served. • We better inform, educate, and involve our patients, support system members, care partners and other stakeholders in their care. • Our staff are better prepared to provide exceptional rehab care to our patients.
