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Yaoundé, 2 – 3 August 2010 Paul Epiney, POC C1 Co-Chair

PAPU – Council of Administration 29 th ordinary session Status report POC C1 (Letter Post). Yaoundé, 2 – 3 August 2010 Paul Epiney, POC C1 Co-Chair. C 1 Work Plan – some major tasks. Global Monitoring System (GMS) Creation of GMS QL UG Increase worldwide participation

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Yaoundé, 2 – 3 August 2010 Paul Epiney, POC C1 Co-Chair

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  1. PAPU – Council of Administration 29th ordinary session Status report POC C1 (Letter Post) Yaoundé, 2 – 3 August 2010 Paul Epiney, POC C1 Co-Chair

  2. C 1 Work Plan – some major tasks • Global Monitoring System (GMS) • Creation of GMS QL UG • Increase worldwide participation • Product Development and Marketing • Market Study • Special Services • Terminal Dues • Building the 2012 Doha system

  3. Global Monitoring System (GMS) • Congress Resolution C45 instructed the POC to implement GMS as a UPU global system • GMS pilot in 2009 (21 members): 2 PAPU members (Togo, Tunisia) • 40 new members are joining GMS in 2010 – • 15 from Africa (excellent!) (Algeria, Benin, Botswana, Cameron, Eritrea, Ethiopia, Ghana, Kenya, Malawi, Mali, Mauritius, Morocco, Senegal, South Africa, Uganda, Zambia)

  4. POC 2010 – QoS decisions taken in C1 • GMS – 3 Resolutions • Compatibility of quality measurement systems with the agreed GMS technical specification • Extension of the mandate of the GMS Implementation Group to the 25th Congress (2012) • Creation of the GMS Quality link User Group and approval of its rules of procedure • Terminal Dues – 1 Resolution • Quality of Service standards and targets for 2011

  5. Market study – Mandate from Congress Resolution C 11, ‘Action Plan for Letter Post Topics covered Evolution of the cross border market Analysis by region Pricing (Terminal dues, Price elasticity) Customer (Experience and demand) Prognosis and recommendations for the future (scenario analysis)

  6. International lighter-weight parcel products and services need to be retooled, under the leadership of the UPU, to meet buyers’ changed needs In the era of the Internet, it is possible to shift customers attention from “price” to ‘value for money’ with a well designed cross-border parcel product that takes advantage of the strengths of operators Need to build on return to growth for direct mail UPU leadership can encourage a return to growth Market study – main conclusions

  7. 3 regions account for the majority of revenues & volumes Revenue (%) Volume (%) Mid-East 1% S. America 3% Africa 1% Mid-East 3% E. Europe 2% Africa 2% S. America 5% Asia E. Europe 3% North Pacific North America 15% America Asia 24% 37% Pacific 13% Western Europe 41% Western Europe 51%

  8. Evolution of international mail market

  9. Evolution of international mail marketin Africa

  10. UPU Market study: Conclusions about pricing for letters and TDs TDs represent a small portion of an international letter tariff. Tariffs allow high margins for ABC and ABB remail for letters (risk of arbitrage) The TDs paid to a transition TD system destination country for heavy items are too high, penalising postal development The flat rate per kg in the transition system is a source for abuses and a threat to the international postal system

  11. PDMG • Special services • Pay for performance for registered, insured and express items (optional) • RL 213 bis - from 1 January 2011 • IBRS • Weight limit increased to 2 kg (optional) • Remuneration mechanism improved • RL 140 – from 1 January 2011

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