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1. Building Your Managed Services Business with Microsoft Cloud 12 09 11

2. New Signature • Founded in March, 2003 • Headquartered in Washington, DC; branch office in Albuquerque, NM • Microsoft Partner since 2004 • 55 Employees • Our values drive our success. • Honesty, ethics, customer service, entrepreneurial , education, experimentation, and community. • 2010 National Capital Business Ethics Award • 2011 Inc. 500|5000 list of fastest growing companies in America • 2011 CRN Next-Gen 250 List of best small, innovative and nimble business and technology integrators • 2011 CRN Fast Growth 50 Up and Coming list of fastest growing solution providers in North America

3. Microsoft Competencies & Certifications • Gold Systems Management • Gold Virtualization • Gold Server Platform • Gold Desktop • Gold Hosting • Silver Messaging • Silver Communication • Silver Midmarket Solution Provider • Silver Content Management • Silver Data Platform • Silver Mobility • Silver Search • Silver Portals and Collaboration • Silver Learning • Silver Identity and Security • Silver Software Asset Management • Silver Volume Licensing • Cloud Accelerate Partner • Microsoft Cloud Champions Club • Windows Intune Black Belt • Microsoft Small Business Specialist IDC found that partners that invested in more difficult or a greater number of Microsoft competencies enjoyed 68 percent larger deals and 28 percent more revenue per employee, compared with partners that invested less.

4. Practice Areas • Public Cloud • Windows Intune • Office 365 • Dynamics CRM Online • Business Productivity Infrastructure Optimization • Unified Communications • Collaboration • Core Infrastructure Optimization • Data Center Services • Client Services • Identity and Security Services • IT Process and Compliance

5. Services and Segments

6. Sales and Marketing • Integrated Campaigns • Pinpoint • Telemarketing • Print Advertising • Direct Email • Direct Mail • Social Media • Social Media Advertising • Search Engine Advertising • Events & Conferences • Referral Partnerships • Blog Posts • Case Studies • Approach • Solution and Evidence Based • Consultative • Cross Sell / Up Sell • Forward Deployed Engineers • SOW Follow Up

7. Windows Intune Taste Test • Working with Asha Sharma, Windows IntuneU.S. Product Marketing Manager • Co-marketing endeavor to help New Signature build Intunepractice across 200+ qualified new accounts • Create an opportunity to upsell Windows Intune and complementary managed service • Build, qualify and target list of 3,000; execute campaign; onboard customer; upsell and follow up motion to create sustainable customer base • 80+ Intune wins since Nov. 22nd

8. Building a Market for Windows Intune

9. Managed Services Provider (MSP) • Manages and assumes responsibility for providing a defined set of services to their clients either proactively or in support of incidents. • Traditionally an MSP will bill an upfront setup fee and an ongoing flat or near-fixed monthly fee. • Benefits their clients by providing them with predictable IT support costs. • Benefits the MSP with potentially higher margins than a traditional time and materials IT support relationship.

10. Total Assurance Management Solution (TAMS)

11. Virtuous Cycle of the Microsoft Cloud +

12. Windows Intune Integration with TAMS • Windows 7Enterprise Upgrade Rights • Microsoft Desktop Optimization Package (MDOP) – improve compatibility and management (App-V/MED-V), reduce support costs (DaRT), improve asset management (AIS) and improve policy control (MBAM/AGPM). • Endpoint Protection • PC Management Provides Infrastructure Optimization • Updates • Alerts • Software Deployment • Policy Per PC Costs Drop A recent IDC study found that firms who deployed Windows Intune achieved a total savings of $702 per PC per year. Source: Forrester Research, Inc., The Total Economic Impact of Windows 7, January 2010

13. Business Value of Windows 7 Standardization Source: IDC White Paper sponsored by Microsoft, The Benefit of Using Windows 7 in Small and Medium-Sized Businesses, Doc #223595, June 2010

14. New Transactional Revenue Opportunities with Intune • Windows 7Enterprise Migration • DirectAccess • BranchCache • App-V/MED-V • BitLocker and BitLocker To Go

15. Office 365 Integration with TAMS • Office 365 E3 Plan • 25 GB mailboxes and the ability to send attachments up to 25 MB (Exchange Online) • Team sites to share, manage and search for information and resources (SharePoint Online) • Integrated IM and presence, online meetings with audio and video conferencing and multiparty data sharing (Lync Online) • Industry-leading, always-up-to-date anti-virus and anti-spam solutions (FOPE) • Latest version of Office Professional Plus • Office Web Apps for viewing, sharing and minor editing of documents directly from a browser

16. New Transactional Revenue Opportunities with Office 365 • Upgrade to Office 2010 • SharePoint Migration • Deployment of Video Conferencing and Desktop Video Collaboration Systems Optimized for Microsoft Lync Online (e.g., Polycom CX7000) • Office, SharePoint and Lync Training

17. Selling TAMS • New Signature doesn’t manage your IT, it transforms it into a strategic asset and competitive advantage. • Always up-to-date: • Windows operating system. • Office productivity software. • Industry-leading anti-virus and anti-spam solutions. • Messaging and collaboration infrastructure (Exchange, SharePoint and Lync). • What makes it sexy: • Co-authoring—multiple users to not only view the same document on their own computers simultaneously, but also make changes in real time. When one user makes a change, the other users can see the changes and who just made them. • Integrated IM and presence, online meetings with audio and video conferencing and multiparty data sharing with Lync Online. • SharePoint Workspace takes SharePoint lists and document libraries offline. • Office Web Apps for viewing, sharing and minor editing of documents directly from a browser.

18. Winning by the Numbers

19. Sales Case Study: Emerging National Law FirmChallenge: Acquire scalability, reliability and security. “Companies that manage their IT investments most successfully generate returns that are as much as 40% higher than those of their competitors.” – Jeanne W. Ross, Peter Weill, “Six IT Decisions Your IT People Shouldn’t Make,” Harvard Business Review • Firm founded to address clients concerned over quality, unpredictability of cost, and insensitivity to the business effects of litigation. • To do this the firm uses alternative staffing structures to draw on needed subject matter expertise case-by-case. • Offices located in multiple cities, attorneys travel to handle civil, criminal and regulatory matters across the country. • Firm’s growth is limited by IT, unable to securely scale up and down to match demand and unreliable IT impeding service delivery.

20. Sales Case Study: Emerging National Law FirmSolution: New Signature TAMS w/ Windows Intune. • TAMS provides an enterprise-class IT management solution and instant access to the latest information technology for a flat monthly fee. • Windows Intune, Windows 7 Enterprise, and MDOP provide • better performance, availability and scalability; • improved reliability, flexibility and compatibility; and • enhanced security, management and control. • Combination empowers attorneys to focus on what they do best — develop and execute on winning strategies.