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Explore the benefits of health and social care clusters in Wales, focusing on citizen-centered models, increased access to quality care, and community resilience. Learn about the key principles of effective integrated working and how it enhances sustainable care models and empowers citizens.
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Working across health and social care at cluster level Sue Morgan, National Director for Primary Care Susan Cooper, Corporate Director of Social Services & Wellbeing, Bridgend CBC Alan Lawrie, Director of Primary, Community & Mental Health, Cwm Taf HB
Key Messages • Health and Social Care will work together…... joined up as a single system and scaled up • Make Wales a great place to work in Health & Social Care • Get better at measuring what really matters to people • Invest in new technologies • Implement the full primary care model
Primary Care Model “A cluster brings together all local services involved in health and care across a geographical area, typically serving a population between 25,000 and 100,000. Working as a cluster ensures care is better co-ordinated to promote the wellbeing of individuals and communities.” • ‘Poor relation’ in health • Medical lens • Vision is citizen focused and aligned with community assets
Health perspective... Releases GP & Adv Practitioner time and skills Improved access to quality care Stable Primary Care New Cluster Models Complex & Specialised Care in Community Releases hospital specialists Enhanced Multi-Professional PC Teams Range of new community services Reduced preventable & avoidable ED / hospital admissions
ALL WALES WHOLE SYSTEM APPROACH Empowered Citizens Motivated staff Stable Primary Care Informed Public Integrated, Whole Systems Approach Promotion of Healthy Living Sustainable Community Resources Sustainable Models of Care Improved access to quality care Increased citizen wellbeing New Cluster Models Complex & Specialised Care in Community Accessible Resources Support for Self Care Increased Community Resilience Reduced preventable & avoidable admissions Wide Range of Community Resources
KEY PRINCIPLES OF EFFECTIVE INTEGRATED WORKING (WIHSC 2018) • Demonstrate strong and clear leadership • Ensure vision is clear and shared, and based on the needs of the person • Value the knowledge and expertise of front line staff, investing in those expected to deliver the aim • View integration as an investment, not a cost saving venture • Strike the right balance between structural and people factors • Accept that achieving an integrated way of working is mandatory not optional • Draw on expertise to make it happen