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ITIL Foundation Training and Certification | Kenna Management

Kenna Management is leading ITIL Foundation Training and Certification provider in Hyderabad. We are providing best classroom, online classroom and e-learning trainings for ITIL Foundation, PMP, ITIL Service Operation, ITIL Service Transition, ITIL 2011 Expert, Prince2 Foundation, Prince2 Practitioner, Scrum master certified, Agile expert certified and so many courses.

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ITIL Foundation Training and Certification | Kenna Management

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  1. ITIL® Foundation Training and Certification

  2. Overview The ITIL 2011 Foundation training introduces the learners to the concepts of IT Services lifecycle management in order to meet business expectations. The course uses engaging case studies to teach the 5 core disciplines of ITIL best practices covering: • Service Strategy • Service Design • Service Transition • Service Operations • Continual Service Improvement

  3. Contents • The ITIL 2011 Foundation Course is designed to give the candidate a detailed • understanding of the following topics: • What is Service Management? • An Introduction to ITIL • Service Strategy • Service Design • Service Transition • Service Operation • Continual Service Improvement • Exam-Taking Tips

  4. Exam Details • Number of questions: 40 • Pass mark: 65% (26 out of 40) • Open book: no • Electronic devices permitted: no Training Duration: 2 Days Training Methods Virtual Classroom Training Classroom Online (E-Learning)

  5. Accreditations Stay Connected To K.M Facebook Twitter LinkedIn Kenna Management Kenna Management Kenna Management Kenna Management Call: 9030011564 Website: www.kennamanagement.com Address: 16-3-1112, IDPL Workers Housing Society, Hyderanagar, Kukatpally, Hyderabad – 500072.

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